# Service bulletin 23\-001\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10215926
- Published by NHTSA: 2022\-07\-18
- Manufacturer's number: 23\-001\-21
- Manufacturer's date: 2021\-01\-08
- NHTSA component: VISIBILITY:GLASS, SIDE/REAR; EQUIPMENT

## NHTSA's summary

Rear Glass Prop Rod Failure This bulletin involves inspecting the rear backlite prop rod Julian dates and possibly replacing both prop rods. These vehicles may have been built with the following symptom/condition:Rear glass fails to stay in the open position \(prop rods will not support glass\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10215926-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10215926-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors

## Vehicles listed

- 2020 JEEP WRANGLER

## Recalls for the same vehicles and component

- [2022476](/recalls/tc/2022476.md), 2022-08-25: Visual System
- [2020145](/recalls/tc/2020145.md), 2020-04-06: Visual System

## Other bulletins for the same vehicles and component

- [94006](/bulletins/11002424.md), 2024-06-27, Other: VISIBILITY/WIPER. WIPERUNIT \- WINDSHIELD WIPER, BLADE \- FRONT WIPER
- [0802024](/bulletins/10251845.md), 2024-03-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
- [S238A000028](/bulletins/10251795.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair.
- [S2323000073](/bulletins/10248568.md), 2024-01-08, Service bulletin: LANE DEPARTURE; VISIBILITY. Exterior Mirror And Or Blind Spot Inoperative.
- [S2323000074](/bulletins/10248565.md), 2024-01-08, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Buzz Squeak Rattle \(BSR\) From Sound Bar Or Sport Bar Area.
- [S2323000072](/bulletins/10248557.md), 2024-01-08, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Soft Top Windows Do Not Sit Flush To The Top.
- [S2323000071](/bulletins/10248552.md), 2024-01-08, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down.
- [9100209](/bulletins/10248502.md), 2024-01-08, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM. Switch\-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1\) Remove the switch 2\) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.

JSON: [/v1/bulletins/10215926](/v1/bulletins/10215926)

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