# Service bulletin CAN 21\-027

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10215548
- Published by NHTSA: 2022\-07\-07
- Manufacturer's number: CAN 21\-027
- Manufacturer's date: 2022\-07\-07
- NHTSA component: VISIBILITY

## NHTSA's summary

Chassis Advisory Notice: Mercedes Benz Sprinter Vans RECALL 21V\-411\_MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10215548-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10215548-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors

## Vehicles listed

- 2020 to 2022 ENTEGRA QWEST
- 2021 to 2022 JAYCO MELBOURNE PRESTIGE

JSON: [/v1/bulletins/10215548](/v1/bulletins/10215548)

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