# Service bulletin RCA\-78\-22\-008\-1 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10215464 - Published by NHTSA: 2022\-07\-07 - Manufacturer's number: RCA\-78\-22\-008\-1 - Manufacturer's date: 2022\-06\-02 - NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM ## NHTSA's summary Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles that may have been built with older firmware. If the vehicle has not been updated, the user may experience impaired vehicle access when using key cards or wrist bands. If there is a loss of key card and wrist band function, the vehicle can still be unlocked, accessed, and activated through other means, including the Rivian provided key fob, phone app, or remote unlock from Rivian Service. Rivian will perform a 12V reset and update the vehicle firmware to correct this issue. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10215464-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10215464-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Equipment and accessories ## Vehicles listed - 2022 RIVIAN R1T ## Recalls for the same vehicles and component - [24V458000](/recalls/nhtsa/24V458000.md), 2024-06-20: EQUIPMENT:OTHER:LABELS - [23V783000](/recalls/nhtsa/23V783000.md), 2023-11-21: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE ## Other bulletins for the same vehicles and component - [RSB\-86\-26\-001\-1](/bulletins/11033439.md), 2026-06-04, Service bulletin: ELECTRICAL SYSTEM. Rivian is launching a technical service bulletin for some model year 2022\-2024 R1 vehicles that may have ultrasonic sensors detached from the front fascia mounting area. After detachment, the ultrasonic sensor may become dislodged and hang inside the front fascia, causing customer notifications for sensor issues and potential sensor damage. Upon ultrasonic sensor detachment, Rivian will perform an ultrasonic sensor repair to secure the sensor to the front fascia. - [12v Battery Low SMS 2](/bulletins/11029593.md), 2026-03-04, Other: ELECTRICAL SYSTEM. SMS Reminder sent to customers who had still open potential 12\-volt failures. - [12v Battery Low SMS 1](/bulletins/11029592.md), 2026-03-04, Other: ELECTRICAL SYSTEM. SMS sent to customers with potential 12\-volt failure and advising need for replacement to avoid drivability interruptions. - [SMS \- Campaign awareness](/bulletins/11016388.md), 2025-04-02, Other: SUSPENSION; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Bulk SMS \- Service Campaign Awareness - [3P Information Email](/bulletins/11015128.md), 2025-03-05, Other: POWER TRAIN; SUSPENSION; ELECTRICAL SYSTEM. We’re reaching out about your \<\<\\>\> \(VIN: \<\\>\). We need to \<\<\\>\<\<,\>\> \<\< and\>\> swap the HVAC drain plug \<\<,\>\> \<\< and\>\> \<\\>\> on your \<\<\\>\>. You’ve got options — schedule an appointment at your local Rivian Service Center or with one of our qualified third\-party providers. Either way, these services are covered under warranty at no cost to you. Whichever option you choose, give us a call and we will help you schedule an appointment. - [Bundled Campaign SMS](/bulletins/11015126.md), 2025-03-05, Other: POWER TRAIN; SUSPENSION; ELECTRICAL SYSTEM. Rivian Internal Hi \, We’re reaching out about your Rivian. We identified a need to inspect your vehicle for a potential issue that could result in being unable to access or drive your vehicle—and may even require a tow. Schedule an appointment with your local Rivian Service Center or with one of our qualified third\-party providers. Both options are covered under warranty at no cost to you. Whichever option you choose, give us a call to schedule your appointment at \(855\) 748\-4265. - [RCA\-78\-25\-001\-1](/bulletins/11013793.md), 2025-02-05, Service bulletin: ELECTRICAL SYSTEM. Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that were built with programming for early vehicle driver assistance/audio/display module use cases. This programming needs to be updated to allow the customer to use the Google Cast feature of Connect\+. No driver assistance features are affected. Rivian will reprogram or replace the affected module. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. - [Proactive Service Bundle](/bulletins/11011343.md), 2024-12-04, Other: UNKNOWN OR OTHER; POWER TRAIN; ELECTRICAL SYSTEM. Text message sent to customers to encourage them to call and schedule service. - [RCA\-78\-24\-001\-1](/bulletins/11008360.md), 2024-10-03, Service campaign: ELECTRICAL SYSTEM. Rivian is initiating a customer satisfaction campaign for some model year 2022\-2024 R1T and R1S vehicles that may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may cause the audio system to stop working. Rivian will replace the interior audio amplifier. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. - [SMS Comm Out Upd](/bulletins/10253832.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM. 4/24/2024 Rivian Vehicle Connectivity Outage SMS Renotification Reminder from Rivian. We noticed your vehicle is still offline. To restore connectivity, simply restart your vehicle’s software: \- Make sure your vehicle is in Park \- Find the two outermost control buttons on the steering wheel \- Press both buttons at the same time and hold for 15 seconds. For an illustrated guide, visit our Support Center: https://rivn.co/connectivity JSON: [/v1/bulletins/10215464](/v1/bulletins/10215464) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20RCA-78-22-008-1&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10215464&vehicle=Service%20bulletin%20RCA-78-22-008-1)