# Service bulletin SA\-039\-22

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10215244
- Published by NHTSA: 2022\-07\-06
- Manufacturer's number: SA\-039\-22
- Manufacturer's date: 2022\-06\-10
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; UNKNOWN OR OTHER

## NHTSA's summary

Some customers may complain about scratches on the instrument cluster lens.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10215244-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10215244-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Instrument cluster

## Vehicles listed

- 2016 to 2021 MAZDA CX\-3
- 2020 to 2022 MAZDA CX\-30
- 2013 to 2022 MAZDA CX\-5
- 2023 MAZDA CX\-50
- 2016 to 2022 MAZDA CX\-9
- 2014 to 2022 MAZDA MAZDA3
- 2014 to 2021 MAZDA MAZDA6
- 2022 MAZDA MX\-30 PHEV
- 2016 to 2022 MAZDA MX\-5

## Recalls for the same vehicles and component

- [19V363000](/recalls/nhtsa/19V363000.md), 2019-05-14: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

## Other bulletins for the same vehicles and component

- [09\-001\-24b](/bulletins/10252503.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04\-TCU \(Telematics communication unit internal malfunction\) stored in memory. This is caused by improper control software of the telematics communication unit \(TCU\). To eliminate this concern, the control software of the TCU has been modified.
- [09\-001\-24a](/bulletins/10251361.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04\-TCU \(Telematics communication unit internal malfunction\) stored in memory. This is caused by improper control software of the telematics communication unit \(TCU\). To eliminate this concern, the control software of the TCU has been modified.
- [SA\-050\-23](/bulletins/10241637.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain about scratches on the instrument cluster lens.
- [09\-020\-23](/bulletins/10235419.md), 2023-05-03, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Some customers may notice white lines appearing across the instrument cluster \(as shown below\). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.
- [07\-002\-23](/bulletins/10232300.md), 2023-03-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F \(10°C\) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
- [09\-016\-23](/bulletins/10232299.md), 2023-03-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
- [09\-031\-22](/bulletins/10218734.md), 2022-09-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some vehicles may exhibit the “Check Fuel\-filler Cap” message displayed in the instrument cluster. This is caused by improper control software of the PCM. When the room fuse is installed and i\-stop is activated, the message will display in the instrument cluster for three seconds only one time and no message will return. To eliminate this concern, the control software of the PCM has been modified.
- [09\-024\-22](/bulletins/10217209.md), 2022-08-04, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- [0900716](/bulletins/10213425.md), 2022-06-06, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
- [SA\-013\-21h](/bulletins/10206018.md), 2022-01-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; ELECTRICAL SYSTEM. Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: \- Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. \- Remote function\(s\) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. \- If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. \- If the reception is good to strong, proceed to the Repair Procedure.

JSON: [/v1/bulletins/10215244](/v1/bulletins/10215244)

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