Service bulletin SA-038-22

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10215238
Published by NHTSA	2022-07-06
Manufacturer's number	SA-038-22
Manufacturer's date	2022-06-07
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

NHTSA's summary

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Vehicles listed
MAZDA CX-3	2016, 2017, 2018, 2019, 2020, 2021
MAZDA CX-30	2020, 2021, 2022
MAZDA CX-5	2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
MAZDA CX-50	2023
MAZDA CX-9	2016, 2017, 2018, 2019, 2020, 2021, 2022
MAZDA MAZDA3	2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
MAZDA MAZDA6	2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
MAZDA MX-5	2016, 2017, 2018, 2019, 2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V497000	2019-06-27. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE
19V072000	2019-02-01. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
01-010-23a	2023-11-01. Service bulletin. Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. To eliminate this concern, the PCM control software has been modified.
01-010-23	2023-09-03. Service bulletin. Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations.
05-002-23	2023-06-04. Service bulletin. Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).
05-001-23	2023-06-04. Service bulletin. Some customers may experience a shock during driving at low speeds when starting from a stop with the accelerator pedal depressed slightly. This may be caused by improper control software of the TCM causing improper lock up operation. To eliminate this concern, the control software of the TCM has been modified.
0500215	2022-06-06. Service bulletin. Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory
0500115	2022-06-06. Service bulletin. Hard shifting/shift lever bebration
SSPC7a	2021-10-02. Service bulletin. SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. You must use MDARS after USB programming to check for DTC and sending ODR data. New information has been added to SSPC7 repair documents. Discard all other documents and print these documents out. DRW41 repaired vehicles will not need SSPC7 completed. Unrepaired DRW41 vehicles have been moved to SSPC7. You must check DRW41 status prior to repair in Warranty Vehicle Inquiry. Open status, perform SSPC7. Closed status, return vehicle to stock or customer after confirming CV signal strength. Unsubmitted DRW41 claims with repair dates of August 2 or later must be submitted with SSPC7 claim information. Warranty Operations will be deleting DRW41 VINs in open status over the next few days. SSPC7 must be performed prior to delivery and is subject to the New Car Ready process
SA-023-21	2021-04-06. Service bulletin. Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication errors
SA-070-17	2021-03-08. Service bulletin. If you receive a customer complaint of an engine oil warning light illuminating, with DTC P250A:00 stored in the PCM, it may be caused by overfilling the engine oil.
07-007-16	2021-02-01. Service bulletin. Air intake mode does not work after repair of rain sensor, FBCM, IC, PCM, or TCM. After performing any one of the following repairs, the air intake link at the blower unit may disengage and result in the HVAC systemnot switching between recirculation and fresh air modes. * Replacing rain sensor * Replacing front body control module (FBCM) * Replacing instrument cluster (IC) * Reprogramming any control unit (PCM, TCM, etc) - manual A/C only. This is caused by the air intake link in the blower unit not being sturdy enough for the actuator torque under fail safe fmode. Fail safe mode occurs when a communication error occurs between the A/C control unit and the humidity sensor. To c orrect this problem, the blower unit has been modified.