# Service bulletin 1803916

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10215154
- Published by NHTSA: 2022\-07\-05
- Manufacturer's number: 1803916
- Manufacturer's date: 2016\-04\-02
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Diagnostic And System Improvements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10215154-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10215154-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Labels and manuals, Software

## Vehicles listed

- 2016 CHEVROLET 3500
- 2016 CHEVROLET 4500
- 2016 RAM 5500

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [1804215](/bulletins/10215157.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Diagnostic And System Improvements.
- [16NA019](/bulletins/10186058.md), 2021-02-01, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
- [08\-114\-15 REV A](/bulletins/10159965.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu \(FF BEV only\). ? Korean language was not supported \(APAC \- Korea only\). Enhancement: ? Removing the charging schedule from showing in the setting menu \(FF BEV only\). ? Adding Korean language support \(APAC \- Korea only\).
- [08\-114\-15](/bulletins/10159942.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu \(FF BEV only\). ? Korean language was not supported \(APAC \- Korea only\). Enhancement: ? Removing the charging schedule from showing in the setting menu \(FF BEV only\). ? Adding Korean language support \(APAC \- Korea only\).
- [PIT5236K](/bulletins/10157041.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over\-the\-Air version. If the Firmware Over\-the\-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over\-the\-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
- [PIP4723C](/bulletins/10157018.md), 2019-04-08, Service bulletin: EQUIPMENT; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- [08\-028\-16](/bulletins/10142203.md), 2018-06-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
- [08\-044\-16](/bulletins/10139957.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: Radio Frequency Hub Module \(RFHM\) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time \(10 minutes or more\).
- [090604026N](/bulletins/10137344.md), 2018-05-21, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada

JSON: [/v1/bulletins/10215154](/v1/bulletins/10215154)

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