# Service bulletin TSB 22\-2254

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10214878
- Published by NHTSA: 2022\-07\-01
- Manufacturer's number: TSB 22\-2254
- Manufacturer's date: 2022\-06\-29
- NHTSA component: BACK OVER PREVENTION:SOFTWARE

## NHTSA's summary

Some 2019\-2020 Edge/F\-150/Fusion/Continental/MKZ/Nautilus, 2019\-2021 Mustang/Ranger/Transit Connect, 2020\-2021 EcoSport/Escape/Expedition/Explorer/F\-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020\-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module \(APIM\) software.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10214878-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10214878-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2021 FORD BRONCO SPORT
- 2020 to 2021 FORD ECOSPORT
- 2019 to 2020 FORD EDGE
- 2020 to 2021 FORD ESCAPE
- 2020 to 2021 FORD EXPEDITION
- 2020 to 2022 FORD EXPLORER
- 2019 to 2020 FORD F\-150
- 2020 to 2021 FORD F\-250 SD
- 2020 to 2021 FORD F\-350 SD
- 2020 to 2021 FORD F\-450 SD
- 2020 to 2021 FORD F\-550 SD
- 2019 to 2020 FORD FUSION
- 2019 to 2020 FORD FUSION ENERGI
- 2019 to 2020 FORD FUSION HYBRID
- 2019 to 2021 FORD MUSTANG
- 2019 to 2021 FORD RANGER
- 2019 to 2021 FORD TRANSIT CONNECT
- 2020 to 2022 LINCOLN AVIATOR
- 2019 to 2020 LINCOLN CONTINENTAL
- 2020 to 2021 LINCOLN CORSAIR
- 2019 to 2020 LINCOLN MKX
- 2019 to 2020 LINCOLN MKZ
- 2019 to 2020 LINCOLN MKZ HYBRID
- 2019 to 2020 LINCOLN NAUTILUS
- 2020 to 2021 LINCOLN NAVIGATOR

## Recalls for the same vehicles and component

- [26V123000](/recalls/nhtsa/26V123000.md), 2026-03-03: BACK OVER PREVENTION:SOFTWARE
- [25V695000](/recalls/nhtsa/25V695000.md), 2025-10-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V686000](/recalls/nhtsa/25V686000.md), 2025-10-10: BACK OVER PREVENTION:SOFTWARE
- [25V572000](/recalls/nhtsa/25V572000.md), 2025-09-03: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V510000](/recalls/nhtsa/25V510000.md), 2025-08-08: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V442000](/recalls/nhtsa/25V442000.md), 2025-06-27: BACK OVER PREVENTION:SOFTWARE
- [25V159000](/recalls/nhtsa/25V159000.md), 2025-03-14: BACK OVER PREVENTION:SOFTWARE
- [25V048000](/recalls/nhtsa/25V048000.md), 2025-01-31: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V368000](/recalls/nhtsa/24V368000.md), 2024-05-24: BACK OVER PREVENTION:DISPLAY FUNCTION
- [24V188000](/recalls/nhtsa/24V188000.md), 2024-03-08: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [25N17](/bulletins/11030282.md), 2026-03-27, Other: LANE DEPARTURE: BLIND SPOT DETECTION; BACK OVER PREVENTION: WARNINGS; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; UNKNOWN OR OTHER. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015\-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- [OTA24PU0102CSUFX](/bulletins/10251493.md), 2024-03-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Software Update 24\-PU0102\-CHG\-SUFX for 2021\-2023 MY Mach E vehicles is now available. Quality Improvements include: \- Improved robustness in alignment of turtle light display to reduced power event. \- Improved AC Charge process reporting accuracy \- Improves HV Battery Charging experience. \- Robustness actions for DC Fast Charge: charging and diagnostics. \- Improvements to On Demand Preconditioning. \- The customer is instructed to exit the vehicle when a battery hazard is detected. \- Adds torque to front drive unit to help whine at 30\- 70 mph coast condition \- Corrects software issue relating to charging which may occur after the BCCM receives an Over The Air \(OTA\) update. \- Corrects ABS cal files
- [OTAPU0102SVDFX2](/bulletins/10251472.md), 2024-03-07, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Software Update FPU 23\-PU1113\-UNX\-DC for 2021\-2023 MY Mach E vehicles is now available. Quality Improvements include\- The customer is instructed to exit the vehicle when a battery hazard is detected
- [SSM 51935](/bulletins/10243603.md), 2023-10-05, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Some 2022 Edge vehicles built on and after 16\-Nov\-2022, 2022 Explorer vehicles built on and after 20\-Sep\-2022, 2023 Edge vehicles built on and before 24\-Mar\-2023, and 2023 Explorer vehicles built on and before 06\-Mar\-2023 may exhibit a brief illumination of the malfunction indicator lamp \(MIL\) when the vehicle is shifted into park \(P\) with diagnostic trouble code \(DTC\) P0919 and/or P0929 stored in the gear shift module \(GSM\). This may be due to the GSM software. To correct this condition, update the software in the GSM using the latest software level of the Ford Diagnosis and Repair System \(FDRS\).
- [23B49](/bulletins/10241964.md), 2023-09-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Certain 2021 \- 2023 Model Year Aviator Vehicles Equipped With SYNC \- Reprogram Accessory Protocol Interface Module
- [SSM 51778](/bulletins/10239099.md), 2023-07-20, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE. Some 2020\-2021 Escape built on/before 23\-Nov\-2021, 2021 F\-150 built on/before 08\-Oct\-2021, 2021 Mustang Mach\-E built on/before 29\-Mar\-2021, 2021 Expedition built on/before 05\-Aug\-2021, 2021 Explorer built on/before 27\-Sep\-2021 and 2020\-2022 Edge may exhibit a concern of the audio system does not power on, no sound from audio speakers, chimes default to coming through the instrument cluster, no communication with audio control module \(ACM\) or digital signal processor \(DSP\) module, and/or diagnostic trouble code \(DTC\) U0184, U0237 and/or U0238. To correct the condition, perform a hard reset of the DSP by disconnecting the 12\-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards Manual.
- [TSB 23\-2082](/bulletins/10233593.md), 2023-04-04, Service bulletin: POWER TRAIN; BACK OVER PREVENTION:SOFTWARE. Some 2020\-2022 F\-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTC\) P0315, P054F, P054E, P2A00, P2A01, and/or P02ED stored in the powertrain control module \(PCM\). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and the transmission control module \(TCM\).
- [SSM 51391](/bulletins/10232484.md), 2023-03-04, Service bulletin: BACK OVER PREVENTION. Some 2020\-2021 Explorer vehicles with 2.3L engine may exhibit a lack of heat from the passenger side vents of the vehicle when using the climate control. When diagnosing for insufficient, erratic or no heat from passenger side vents, perform Workshop Manual \(WSM\) pinpoint \(PPT\) tests K, and referred pinpoint tests G/H, and/or AE as applies. If WSM PPT tests are inconclusive, replace heater core per WSM Section 412\-00.
- [SSM 51338](/bulletins/10232400.md), 2023-03-04, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION; ELECTRICAL SYSTEM. Some 2020\-2023 Aviator vehicles may exhibit a concern where the center display screen will not shift to night mode or has lines on the center display screen with multi color or rainbow hue. This may be due to accessory protocol interface module \(APIM\) software. To correct the condition, run the APIM\-SYNC Module \(APIM\) Standard Programming application using the latest software level of the Ford Diagnosis and Repair System \(FDRS\). For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [TSB 23\-2021](/bulletins/10230777.md), 2023-01-31, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Some 2021\-2022 Mustang Mach\-E vehicles equipped with the rear view camera system only may exhibit the Reverse Brake Assistance Not Available message and diagnostic trouble code \(DTC\) B1578:78 stored in the image processing module A \(IPMA\) that cannot be cleared. This may be due to the IPMA software. To correct this condition, follow the Service Procedure to reprogram the IPMA to the latest level.

JSON: [/v1/bulletins/10214878](/v1/bulletins/10214878)

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