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Service bulletin 20-NA-142

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10214858
Published by NHTSA2022-07-01
Manufacturer's number20-NA-142
Manufacturer's date2022-06-15
NHTSA componentPOWER TRAIN

NHTSA's summary

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
CHEVROLET EQUINOX2022
CHEVROLET EXPRESS2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET TAHOE2015, 2016, 2017, 2018, 2019, 2020
GMC SAVANA2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
GMC SAVANA 15002015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2890002026-05-07. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
20260602026-02-12. Powertrain
26V0830002026-02-12. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
20246792024-11-07. Powertrain
24V8390002024-11-07. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
20246372024-10-24. Powertrain
24V7970002024-10-24. POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
20205052020-10-23. Powertrain
20V6500002020-10-22. POWER TRAIN:DRIVELINE:DRIVESHAFT
14V8190002014-12-24. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-0802025-12-03. Service bulletin. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set.
24-NA-2622025-12-03. Service bulletin. This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.
25-NA-0802025-10-16. Service bulletin. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set.
N242454441 -032025-10-09. Service campaign. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
22-NA-1822025-09-27. Service bulletin. This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
21-NA-2382025-07-07. Service bulletin. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
N252494003-012025-06-26. Service campaign. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
25-NA-0802025-04-29. Service bulletin. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set.
23-NA-1852025-04-28. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.