# Service bulletin TSB006720

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10214325
- Published by NHTSA: 2022\-06\-21
- Manufacturer's number: TSB006720
- Manufacturer's date: 2022\-03\-17
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

OBSOLETE NOTICE March 17, 2022: This bulletin is now obsolete. Please see T\-SB\-0022\-22.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10214325-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10214325-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2019 to 2020 TOYOTA RAV4

## Recalls for the same vehicles and component

- [2019428](/recalls/tc/2019428.md), 2019-08-23: Accessories
- [19V503000](/recalls/nhtsa/19V503000.md), 2019-06-28: EQUIPMENT:OTHER:LABELS
- [19V244000](/recalls/nhtsa/19V244000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [TSB010622](/bulletins/10252259.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription \(stored in the head unit\), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number \(ACN\). Updating the map without the use of an ACN is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [TSB000923](/bulletins/10235216.md), 2023-05-01, Service bulletin: EQUIPMENT; SERVICE BRAKES, HYDRAULIC. TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes \(DTCs\): ?DTC P0171 and/or P0174 \(System Too Lean Bank 1/Bank 2\) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- [T\-SB\-0026\-22 Obs](/bulletins/10230384.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE December 21, 2022: This bulletin is now obsolete. Please see T\-CP\-22TE09\-A510\-D.
- [T\-TT\-0611\-20 Rev](/bulletins/10230376.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
- [T\-TT\-0678\-21 Rev](/bulletins/10230371.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL. TT: Some 19CY LG DCM equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial. Follow the steps below to enable ?Temp DCM Activation?.
- [T\-SB\-0119\-20 Obs](/bulletins/10230362.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T\-SB\-0106\-22.
- [T\-SB\-0106\-22](/bulletins/10230360.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription \(stored in the head unit\), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number \(ACN\). Updating the map without the use of an ACN is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
- [TSB008921Rev2](/bulletins/10224104.md), 2022-10-17, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code \(DTC\) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob \(if equipped\). ?Unable to subscribe to remote services. ?Unable to activate Wi\-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi\-Fi. ?Depleted 12V vehicle battery when in IG\-OFF. ?Unable to reconnect out of network. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.
- [T\-TT\-0703\-22](/bulletins/10220214.md), 2022-09-15, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Vehicles listed above equipped with a Denso Ten radio \(Entune Audio Plus or Premium Audio\) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.

JSON: [/v1/bulletins/10214325](/v1/bulletins/10214325)

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