Service bulletin 21NA189
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10214211 |
| Published by NHTSA | 2022-06-21 |
| Manufacturer's number | 21NA189 |
| Manufacturer's date | 2022-01-14 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STEERING: STEERING WHEEL/HANDLE BAR |
NHTSA's summary
This informational bulletin provides information on Information on Super Cruise Escalation Cancellation.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals, Steering, Steering column and wheel
| CADILLAC ESCALADE | 2022 |
|---|---|
| CADILLAC ESCALADE ESV | 2021, 2022 |
| CADILLAC ESCALADE NA | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC XT6 | 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| N222371151-01 | 2023-03-08. Service bulletin. Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain 2022 model year vehicles listed above, built beginning November 17, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to replace the steering wheel assembly. |
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