Service bulletin SA-030-22
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10213144 |
| Published by NHTSA | 2022-06-04 |
| Manufacturer's number | SA-030-22 |
| Manufacturer's date | 2022-05-05 |
| NHTSA component | TRAILER HITCHES |
NHTSA's summary
Some vehicles may store DTC B1495:87 (LIN communication error) and cannot be cleared after accessory Trailer Hitch is installed. This may be caused by liftgate foot sensor deactivation procedure not completed during trailer hitch installation.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Trailer hitch
Trouble codes named
B1495
| MAZDA CX-9 | 2020, 2021, 2022 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SA-039-20b | 2021-01-06. Service bulletin. The 2020 CX9 Grand Touring and Signature trims come standard with a liftgate handsfree foot-motion detection unit located on the inner surface of the rear bumper. This location is also where the accessory trailer hitch (P/N 0000-8E-N31/0000-8EN31A) is designed to be installed. Due to this location conflict, the foot-motion detection unit must be removed and deactivated in the MAZDA CONNECT system. |
|---|---|
| SA-039-20 | 2020-04-06. Service bulletin. The 2020 CX9 Grand Touring and Signature trims come standard with a liftgate handsfree sensor located on the inner surface of the rear bumper. This location is also where the accessory trailer hitch (P/N 0000-8E-N31/0000-8EN31A) is designed to be installed. Due to this location conflict, the handsfree sensor must be uninstalled and deactivated in the MAZDA CONNECT system. Refer to the deactivation process titled “Handsfree Liftgate Sensor Deactivation/Removal Guide and Procedure” in the Trailer Hitch Installation Instruction (attached). NOTE: THE CUSTOMER MUST BE NOTIFIED THAT THEY WILL NO LONGER HAVE THE HANDSFREE SENSOR SHOULD THEY REQUEST THAT THE TRAILER HITCH BE INSTALLED. |
| SA-027-19 | 2019-12-20. Service bulletin. Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors - Rear Seat Entertainment - Smartphone Screen Mirroring - Bumper Trim/Guards - Door Mirror Caps - Fog Lights - Moonroof Wind Deflector - Roof Rack - Side Window Deflectors - Splash Guards - Trailer Hitch - Thule Products - Wheels Locks - Aero Kit - Air Dam - Rear Spoiler - Tunnel Under Bars - Lower Arm Bar - Side Sill Extensions - Arm Rest - Illuminated Door sill Trim Plates - Interior Lighting |