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Service bulletin 18-NA-099

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10213022
Published by NHTSA2022-06-01
Manufacturer's number18-NA-099
Manufacturer's date2022-05-16
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
BUICK ALLURE2006, 2007, 2008, 2009
BUICK CASCADA2016, 2017, 2018, 2019
BUICK CENTURY2003, 2004, 2005
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE GX2020, 2021, 2022
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK LACROSSE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK LESABRE2003, 2004, 2005
BUICK LESABRE2006
BUICK LESABRE2013
BUICK LUCERNE2006, 2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK PARK AVENUE2003, 2004, 2005
BUICK RAINIER2003
BUICK RAINIER2004, 2005, 2006, 2007
BUICK REGAL2003, 2004
BUICK REGAL2005
BUICK REGAL2008 to 2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK RENDEZVOUS2003, 2004, 2005, 2006, 2007
BUICK TERRAZA2005, 2006, 2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CATERA2003
CADILLAC CT42020, 2021, 2022
CADILLAC CT52020, 2021, 2022
CADILLAC CT62013 to 2015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2004, 2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DEVILLE2003, 2004, 2005
CADILLAC DTS2004 to 2005
CADILLAC DTS2006, 2007, 2008, 2009, 2010, 2011
CADILLAC DTS2012
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CADILLAC ESCALADE ESV2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SEVILLE2003, 2004
CADILLAC SLS2004
CADILLAC SRX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC SRX2017 to 2019
CADILLAC STS2003 to 2004
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2003, 2004, 2005, 2006, 2007, 2008, 2009
CADILLAC XT42019, 2020, 2021, 2022
CADILLAC XT52013 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022
CADILLAC XT62020, 2021, 2022
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CHEVROLET 35002014 to 2015
CHEVROLET 35002016
CHEVROLET 35002017 to 2019
CHEVROLET 35002020
CHEVROLET 35002021
CHEVROLET 35002022
CHEVROLET 45002016
CHEVROLET 45002017 to 2019
CHEVROLET 45002020
CHEVROLET 45002022
CHEVROLET 4500HD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 4500XD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 5500HD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 5500XD2018, 2019, 2020, 2021, 2022
CHEVROLET 65002019
CHEVROLET 6500HD2022
CHEVROLET ASTRO2003 to 2005
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE2014
CHEVROLET AVALANCHE 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002003, 2004, 2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET BLAZER2003, 2004, 2005
CHEVROLET BLAZER2006 to 2009
CHEVROLET BLAZER2019, 2020, 2021, 2022
CHEVROLET BOLT EUV2022
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET C SERIES2003 to 2009
CHEVROLET C35002018
CHEVROLET C45002003 to 2010
CHEVROLET C4500 NA2008
CHEVROLET C55002003 to 2008
CHEVROLET C65002003 to 2009
CHEVROLET C75002003 to 2009
CHEVROLET C7500NA2008
CHEVROLET C85002003 to 2009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET CAPRICE2003 to 2004
CHEVROLET CAPRICE2011 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2017
CHEVROLET CAPTIVA2008 to 2018
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2010, 2011, 2012
CHEVROLET CAVALIER2003, 2004, 2005
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEVY VAN2003
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET CLASSIC2004 to 2006
CHEVROLET COBALT2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET COBALT2011 to 2017
CHEVROLET COBALT SS2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2013 to 2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET CONVENTIONAL2003
CHEVROLET CORVETTE2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CORVETTE Z062005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CORVETTE ZR12009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CRUZE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET DENALI2003 to 2006
CHEVROLET EPICA2005
CHEVROLET EQUINOX2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET EXPRESS2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET F SERIES2004 to 2006
CHEVROLET G SERIES2003
CHEVROLET G VAN BUS2003 to 2011
CHEVROLET G15002003 to 2008
CHEVROLET G25002003 to 2005
CHEVROLET G35002003 to 2005
CHEVROLET G35002008
CHEVROLET G45002018
CHEVROLET HHR2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET IMPALA (GMX 211)2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET INCOMPLETE/CUTAWAY C32003 to 2005
CHEVROLET LOW CAB FORWARD 35002016 to 2019
CHEVROLET LOW CAB FORWARD 45002016 to 2017
CHEVROLET LOW CAB FORWARD 55002016 to 2017
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET LUMINA2008
CHEVROLET LUMINA2014
CHEVROLET MALIBU2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET MALIBU CLASSIC2003 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU CLASSIC2004, 2005
CHEVROLET MALIBU CLASSIC2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU MAXX2004, 2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MONTE CARLO2003, 2004, 2005, 2006, 2007
CHEVROLET MONTE CARLO2008
CHEVROLET MONTE CARLO2010
CHEVROLET N3002014 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET OPTRA2004, 2005, 2006, 2007
CHEVROLET OPTRA2016
CHEVROLET ORLANDO2017
CHEVROLET S/T BLAZER2003 to 2005
CHEVROLET S102003 to 2007
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500 HD2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SONOMA2003
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SS2018
CHEVROLET SSR2003, 2004, 2005, 2006
CHEVROLET SSR2007
CHEVROLET SUBURBAN2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SUBURBAN 15002003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)

And 118 more lines, in the JSON.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20211512021-03-15. Label
20142162014-06-06. Accessories
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS
20130222013-01-23. Label
20102522010-07-28. Label
20101892010-06-07. Accessories
05V5520002005-12-07. EQUIPMENT:OTHER:LABELS
05V4860002005-10-19. EQUIPMENT:OTHER:LABELS
04V1770002004-04-08. EQUIPMENT:OTHER:LABELS
20041052004-03-19. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-2492024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStarĀ® Personal Call.