Service bulletin OTA SU2 Bronco

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10212964
Published by NHTSA	2022-06-01
Manufacturer's number	OTA SU2 Bronco
Manufacturer's date	2022-05-31
NHTSA component	EQUIPMENT

NHTSA's summary

Software Update 2 (SU2) Phase 1-3 Respin for 2021 Model Year Bronco vehicles is now available. Involves: Fix for availability of subscription services.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FORD BRONCO	2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V685000	2025-10-10. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
2021770	2021-12-17. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 52476	2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
TSB 24-2080	2024-04-03. Service bulletin. This article supersedes 23-2024 to update parts list to include rivets. Some 2021-2023 Bronco vehicles equipped with a factory soft top roof may exhibit a headliner that is detaching from the soft top material. This may be due to the factory installation process.
SSM 52328	2024-03-20. Service bulletin. Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
TSB 24-2040	2024-03-07. Service bulletin. Some 2021-2024 Bronco vehicles may exhibit paint damage on the rear quarter panel due to contact with the soft top rear window. This may be due to a contact condition that can occur during extreme off-road driving between the soft top rear window and the rear quarter panel. To correct the condition, follow the Service Procedure to modify the rear window.
TSB 24-2032	2024-03-07. Service bulletin. Some 2021-2023 Bronco vehicles built on or before 28-Feb-2023 may exhibit water entry into the rear trunk. This may be due to a lack of body seam sealer at the floor panel to trunk sheet metal joint. This repair procedure addresses water entry from underneath of the vehicle into the rear trunk area (jack storage compartment). This article does not apply if water is entering the vehicle from above the rear trunk area (such as from the roof, rear window etc.). To correct the condition, follow the Service Procedure to apply seam sealer to the forward trunk to floor panel sheet metal joint.
TSB 24-2021	2024-02-06. Service bulletin. This article supersedes TSB 23-2213 to revise Figure 1, add 2024 vehicles and the part list. Some 2021-2024 Bronco vehicles may exhibit a whistle noise below the lower left windshield area at the bottom of the A-pillar. This may be due to a missed body sealer application at the factory.
SSM 52043	2023-12-07. Service bulletin. Some 2021 Bronco vehicles built on or before 01-Sep-2021 equipped with a factory soft top roof may not have the hard top roof prep kit. The prep kit includes the controls, wiring, hoses and module configurations required to have a functional rear wiper, washer and defroster. Without the prep kit installed from the factory, the rear wiper, washer and defroster, will not function. The prep kit can be identified on the window sticker as Soft-Top, Cloth W/Prep Kit under the optional equipment/other heading. This is a normal condition and no repairs/upfitting should be performed. Do not submit a claim for this condition.
TSB 23-2355	2023-12-05. Service bulletin. This article supersedes TSB 23-2163 to update the Parts List. Some 2021-2022 Bronco vehicles built on or before 25-Jul-2022 may exhibit a rattle noise from the tailgate when driving on rough roads. The rattle may diminish with the spare tire removed. This may be due to the design of the tailgate and tailgate hinges. To correct this condition, follow the Service Procedure to replace the tailgate and the upper and lower tailgate hinges.
TSB 23-2345	2023-11-21. Service bulletin. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
TSB 23-2340	2023-11-03. Service bulletin. This article supersedes TSB 22-2146 to update the parts list. Some 2021-2022 Bronco vehicles equipped with a soft top roof may experience paint scratches on the sports tube paint due to contact with the soft top roof frame during the open and close operation. This may be due to a lack of protective measures installed on the soft top roof frame. To correct this condition, follow the Service Procedure to install protective plates and hook and loop fasteners to sections of the soft top roof frame.