# Service bulletin VRC2021120009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10212905
- Published by NHTSA: 2022\-05\-31
- Manufacturer's number: VRC2021120009
- Manufacturer's date: 2022\-04\-14
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Ecall Hermes Software Update.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212905-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212905-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2020 MERCEDES\-BENZ METRIS

## Recalls for the same vehicles and component

- [22V360000](/recalls/nhtsa/22V360000.md), 2022-05-20: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION
- [21V055000](/recalls/nhtsa/21V055000.md), 2021-02-05: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [LI82.85\-N\-071595](/bulletins/10179965.md), 2020-09-21, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE. Head unit for Audio 30/40 VIS \(Garmin\) \- Various Complaints

JSON: [/v1/bulletins/10212905](/v1/bulletins/10212905)

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