# Service bulletin 0810821

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10212478
- Published by NHTSA: 2022\-05\-31
- Manufacturer's number: 0810821
- Manufacturer's date: 2021\-06\-25
- NHTSA component: ELECTRICAL SYSTEM; BACK OVER PREVENTION; LANE DEPARTURE

## NHTSA's summary

Flash: Forward Facing Camera Module FFCM Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The Wheel? warning message and audible alert.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10212478-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10212478-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Backup camera

## Vehicles listed

- 2021 DODGE DURANGO

## Recalls for the same vehicles and component

- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [S2108000015](/bulletins/10247955.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. Uconnect Box Require Service Message
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [0901923](/bulletins/10247472.md), 2023-12-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.
- [S238A000047](/bulletins/10247435.md), 2023-12-18, Service bulletin: BACK OVER PREVENTION. Humming Noise Through Speakers While Vehicle Is Off
- [S2123000032](/bulletins/10230033.md), 2023-01-17, Service bulletin: BACK OVER PREVENTION; VEHICLE SPEED CONTROL. Rattle Buzz Noise From Door Area
- [S2008000155](/bulletins/10223924.md), 2022-10-17, Service bulletin: BACK OVER PREVENTION. Check Software Level On R1 Harman Radio
- [S2123000032](/bulletins/10223261.md), 2022-10-17, Service bulletin: BACK OVER PREVENTION; VEHICLE SPEED CONTROL. Rattle Buzz Noise From Door Area
- [0800522](/bulletins/10222977.md), 2022-10-17, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WD \- Current Level R17.89 update to R17.99 launched on 01/10/2022. WD \- Current Level R17.73 update to R17.99 launched on 11/19/2021. WL \- Current Level R17.98 Update to R17.99 launched on 11/08/2021. RU \- Current Level R17.89 Update to R17.99 launched on 11/19/2021. Customers may experience one or more of the following: Radio resets at times \(WD and RU only\). Bluetooth® disconnects \(WD and RU only\). Intermittent display screen blank \(WD and RU only\). Radio slow to respond and lockup \(WD and RU only\). Radio inoperative intermittently \(WD and RU only\). Apps not able to update. Additional enhancement included with this software update:CarPlay® and Android Auto® improvements and robustness added.

JSON: [/v1/bulletins/10212478](/v1/bulletins/10212478)

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