# Service bulletin S2208000036

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10212325
- Published by NHTSA: 2022\-05\-31
- Manufacturer's number: S2208000036
- Manufacturer's date: 2022\-03\-17
- NHTSA component: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

## NHTSA's summary

Camera Blue/Blank Screen Recovery And Diagnosis

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212325-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212325-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system

## Vehicles listed

- 2022 CHRYSLER PACIFICA
- 2022 JEEP COMPASS
- 2022 JEEP GRAND CHEROKEE 4XE
- 2022 JEEP GRAND WAGONEER

## Recalls for the same vehicles and component

- [26V362000](/recalls/nhtsa/26V362000.md), 2026-06-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V741000](/recalls/nhtsa/25V741000.md), 2025-10-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V576000](/recalls/nhtsa/25V576000.md), 2025-09-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [25V083000](/recalls/nhtsa/25V083000.md), 2025-02-13: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
- [24V720000](/recalls/nhtsa/24V720000.md), 2024-09-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V289000](/recalls/nhtsa/24V289000.md), 2024-04-25: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V577000](/recalls/nhtsa/23V577000.md), 2023-08-14: BACK OVER PREVENTION:DISPLAY FUNCTION
- [23V576000](/recalls/nhtsa/23V576000.md), 2023-08-14: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [23V058000](/recalls/nhtsa/23V058000.md), 2023-02-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [S2608000038](/bulletins/11038557.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [S2608000038](/bulletins/11038520.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [08\-221\-26 REV. B](/bulletins/11037582.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM. R1H Radio U41.10 Software Update \- Dealer Option Customers may experience one or more of the following: SYMPTOM: ● \*\*Speakers may emit a humming, screeching, buzzing, clicking, or bass noise \(not related to the amplifier\).\*\* ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. \(Rearview Camera Functions Normally\). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working \(Appears some of the vehicles PROXI defaults to "1" which is absent for AM\). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key\-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module \(FPDM\) display. ● Surround view camera accessible while driving across apps \(unexpected behavior\). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update
- [08\-334\-26](/bulletins/11037463.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● \*\*P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. ● B22A9\-87 \- ECU Internal Performance\-Missing Message.\*\* ● B22A9\-64 \- ECU Internal Performance \- Signal Plausibility Failure. Customers may experience the following: ● \*\*Vehicle will not charge.\*\* This bulletin involves reprogramming the IDCM with the latest available software.
- [9100905](/bulletins/11037350.md), 2026-09-17, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100902](/bulletins/11037345.md), 2026-09-17, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000001 REV.A](/bulletins/11036771.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- [08\-323\-26](/bulletins/11036745.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C2260\-63 \- ECU Internal Performance \- Circuit Component Protection Time\-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.

JSON: [/v1/bulletins/10212325](/v1/bulletins/10212325)

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