# Service bulletin SSM 50784

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10212118
- Published by NHTSA: 2022\-05\-24
- Manufacturer's number: SSM 50784
- Manufacturer's date: 2022\-05\-17
- NHTSA component: SEATS

## NHTSA's summary

Some 2021 F\-150 vehicles built on 23\-Mar\-2021 and through 31\-Mar\-2021 may exhibit inoperative heated seats, heated steering wheel and/or rear window defrost. This may be due to the configuration in the gateway module \(GWM\). To correct the condition, download and run the GWM \- Gateway Module A Configuration app using the latest version of the Ford Diagnosis and Repair System \(FDRS\). For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212118-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212118-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2021 FORD F\-150

## Recalls for the same vehicles and component

- [2021526](/recalls/tc/2021526.md), 2021-08-23: Seats And Restraints

## Other bulletins for the same vehicles and component

- [SSM 55100](/bulletins/11036530.md), 2026-09-01, Service bulletin: SEATS; UNKNOWN OR OTHER. For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J\-clips, lower\-level service parts are now available. Use service part W709919\-S901 if the J\-clip is completely detached from the seat cover and W715386\-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J\-clip is separating from the cover. Refer to PTS Home \> Technical Assistance \> Technical Support Videos \> Section 501\- Body and Paint \> Seat J\-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F\-150/F\-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
- [SSM 51723](/bulletins/10237975.md), 2023-06-21, Service bulletin: SEATS; EQUIPMENT. Some 2021 F\-150 vehicles built on 22\-Jul\-2021 and through 09\-Nov\-2021 may experience inoperative heated front seats with diagnostic trouble codes \(DTC\) B1208:2A and/or B120A:2A in the driver front seat module \(DSM\). This may be due to various software parameters in the DSM. To correct the condition, download and run the DSM \- Driver Front Seat Module \(DSM\) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard \(SLTS\) Manual.
- [SSM 51711](/bulletins/10237966.md), 2023-06-21, Service bulletin: SEATS; EQUIPMENT. Some 2021\-2023 F\-150 vehicles may exhibit a condition where the front passenger OCS \(occupant classification system\) components \(seat cushion foam, OCS bladder with OCSM \(occupant classification system module\) and front seat cushion adjuster\) require replacement. These components are calibrated to each other and must be serviced as an assembly. The OCS service kit components are not to be installed separately. If a new OCS or OCS components are needed, a new OCS service kit must be installed as an assembly, which includes all components of the kit. A new passenger seat cushion cover and the heater mat can be installed separately. Refer to Workshop Manual, Section 501\-20B Supplemental Restraint System, Removal and Installation. For claiming, use causal part 632A22 and applicable labor operations in Section 12 of the Service Labor Time Standards Manual.
- [TSB 22\-2104](/bulletins/10209209.md), 2022-03-22, Service bulletin: EQUIPMENT:MECHANICAL; SEATS; EQUIPMENT. This article supersedes TSB 21\-2236 to update the models and year affected. Some 2013\-2018 C\-Max, 2013\-2020 Fusion/MKZ, 2013\-2022 Escape, 2015\-2018 Focus, 2015\-2019 MKC, 2015\-2022 Edge/F150/Mustang, 2016\-2018 MKX, 2016\-2019 Explorer, 2017\-2022 F\-Super Duty, 2018\-2022 EcoSport/Expedition, 2019\-2022 Ranger/Nautilus, 2021\-2022 Bronco/Bronco Sport/Mustang Mach\-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- [SSM 50547](/bulletins/10208341.md), 2022-02-28, Service bulletin: SEATS; ELECTRICAL SYSTEM. Some 2021 F\-150 vehicles built on 04\-Oct\-2021 and through 09\-Nov\-2021 may experience inoperative heated front seats with diagnostic trouble codes \(DTC\) B1208:2A and/or B120A:2A in the driver front seat module \(DSM\). This may be due to various software parameters in the DSM. To correct the condition, download and run the Driver Front Seat Module \(DSM\) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard \(SLTS\) Manual.
- [SSM 50502](/bulletins/10208146.md), 2022-02-23, Service bulletin: SEATS. Some 2017\-2018 Focus/MKX/C\-MAX, 2017\-2019 MKC/Taurus/Flex/MKT, 2017\-2020 Fusion/MKZ/Continental, 2017\-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F\-150/F\-Super Duty, 2018\-2022 Expedition/Navigator, 2019\-2022 Ranger/Nautilus, 2020\-2022 Corsair/Aviator, and 2021\-2022 Mustang Mach\-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
- [TSB 21\-2236](/bulletins/10199536.md), 2021-08-02, Service bulletin: SEATS. Some 2013\-2018 C\-Max, 2013\-2020 Fusion/MKZ, 2013\-2021 Escape, 2015\-2018 Focus, 2015\-2019 MKC, 2015\-2021 Edge/F150/Mustang, 2016\-2018 MKX, 2016\-2019 Explorer, 2017\-2021 F\-Super Duty, 2018\-2021 EcoSport/Expedition, 2019\-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach\-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

JSON: [/v1/bulletins/10212118](/v1/bulletins/10212118)

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