# Service bulletin REV 4 \- PC839 20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10212023
- Published by NHTSA: 2022\-05\-20
- Manufacturer's number: REV 4 \- PC839 20
- Manufacturer's date: 2022\-03\-17
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

## NHTSA's summary

REMINDER: Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE March 17, 2022 Please discard earlier versions of this bulletin. The announcement from February 24, 2021 has been updated to highlight the following important information: • REMINDER: This client service initiative as a free infotainment software update \(PC839\) will expire in two weeks March 31, 2022. • Beginning April 1, 2022 the software update will be available as a client payable software service upgrade should a client request the wireless Apple CarPlay® update. • INFINITI continues to make progress to improve the software with Wireless Apple CarPlay. More information will be provided as soon as possible.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212023-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10212023-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2020 to 2021 INFINITI Q50
- 2020 to 2021 INFINITI Q60
- 2020 to 2021 INFINITI QX50

## Other bulletins for the same vehicles and component

- [ITB19\-024B](/bulletins/10212027.md), 2022-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; AIR BAGS. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-042C](/bulletins/10211978.md), 2022-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-030B](/bulletins/10211977.md), 2022-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- [ITB21\-026](/bulletins/10206345.md), 2022-01-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE UPDATE FOR CLOCK INCORRECT IF YOU CONFIRM One or more of the following occurs: • The clock resets to 1:00. • The clock changes 4\-6 hours ahead of actual time. • Set Clock Manually icon is grayed out. ACTION 1. Confirm that the Infotainment software version is not 4710. See Check Software Version on page 3. 2. If the Infotainment software version is not 4710, perform Update AV Control Unit starting on page 5. 3. Manually set the clock time and date to complete the infotainment update.

JSON: [/v1/bulletins/10212023](/v1/bulletins/10212023)

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