# Service bulletin TSB 22\-2162

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10211709
- Published by NHTSA: 2022\-05\-12
- Manufacturer's number: TSB 22\-2162
- Manufacturer's date: 2022\-05\-02
- NHTSA component: ENGINE; ELECTRICAL SYSTEM

## NHTSA's summary

Some 2014\-2017 C\-MAX Energi, 2014\-2020 Fusion plug\-in hybrid electric vehicle \(PHEV\), 2015\-2017 MKZ/MKZ Hybrid/MKC, 2016\-2017 MKX, 2016\-2018 Focus battery electric vehicle \(BEV\) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup displayed on SYNC infotainment screen during the Authorization process. This may be due to the Sync Software. To correct the condition, follow the Service Procedure to toggle Valet Mode.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10211709-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10211709-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine

## Vehicles listed

- 2014 to 2017 FORD C\-MAX
- 2016 to 2018 FORD FOCUS
- 2014 to 2020 FORD FUSION
- 2014 to 2020 FORD FUSION ENERGI
- 2014 to 2020 FORD FUSION HYBRID
- 2017 LINCOLN CONTINENTAL
- 2015 to 2017 LINCOLN MKC
- 2016 to 2017 LINCOLN MKX
- 2015 to 2017 LINCOLN MKZ
- 2015 to 2017 LINCOLN MKZ HYBRID

## Recalls for the same vehicles and component

- [2026005](/recalls/tc/2026005.md), 2026-01-09: Electrical
- [2026004](/recalls/tc/2026004.md), 2026-01-09: Electrical
- [2025554](/recalls/tc/2025554.md), 2025-10-10: Electrical
- [2023704](/recalls/tc/2023704.md), 2023-12-22: Engine
- [23V905000](/recalls/nhtsa/23V905000.md), 2023-12-22: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
- [23V440000](/recalls/nhtsa/23V440000.md), 2023-06-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\)
- [2023310](/recalls/tc/2023310.md), 2023-05-29: Electrical
- [23V378000](/recalls/nhtsa/23V378000.md), 2023-05-26: ENGINE
- [20V414000](/recalls/nhtsa/20V414000.md), 2020-07-17: SEATS:FRONT ASSEMBLY:POWER ADJUST; AIR BAGS; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- [2019569](/recalls/tc/2019569.md), 2019-11-12: Electrical

## Other bulletins for the same vehicles and component

- [26L02](/bulletins/11036546.md), 2026-09-01, Other: UNKNOWN OR OTHER; ENGINE. Customer Satisfaction Program 26L02 Certain 2014\-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
- [25E08\-S1](/bulletins/11034419.md), 2026-07-02, Other: ENGINE; POWER TRAIN. Powertrain Control Module \(PCM\) Reprogramming
- [25B51](/bulletins/11033577.md), 2026-06-05, Other: ENGINE. Certain 2021\-2024 Model Year Bronco, 2021\-2024 Model Year Bronco Sport, 2020\-2022 Model Year Corsair and Escape, 2016\-2024 Model Year Explorer, 2019\-2020 Model Year Fusion, 2016\-2018 Model Year Focus RS, 2022\-2024 Model Year Maverick, 2016\-2019 Model Year MKC and 2019\-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement
- [25H05 S1](/bulletins/11031792.md), 2026-04-30, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Harvest Program 25H05 – Supplement \#1 Certain 2011\-2021 Model Year Vehicles Software Verification Harvest Program
- [25N15 S1](/bulletins/11031781.md), 2026-04-30, Other: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Customer Satisfaction Program 25N15 \- Supplement \#1 Certain 2015\-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One\-Time Replacement
- [25E05](/bulletins/11030920.md), 2026-04-07, Other: ENGINE; POWER TRAIN. Certain 2015 \- 2018 Model Year Focus Vehicles with 1.0L Engine Canister Purge Valve \(CPV\) Replacement \(if required\) and Powertrain Control Module \(PCM\) Reprogramming Submitting Owner Letter
- [SSM 54589](/bulletins/11029595.md), 2026-03-04, Other: ELECTRICAL SYSTEM. Some 2019\-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop\-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [25E05](/bulletins/11027016.md), 2026-01-06, Emissions: ENGINE; POWER TRAIN. Certain 2015 \- 2018 Model Year Focus Vehicles with 1.0L Engine Canister Purge Valve \(CPV\) Replacement \(if required\) and Powertrain Control Module \(PCM\) Reprogramming
- [25H05](/bulletins/11026013.md), 2025-12-03, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer\-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

JSON: [/v1/bulletins/10211709](/v1/bulletins/10211709)

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