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Service bulletin 14064 JK4

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10211583
Published by NHTSA2022-05-09
Manufacturer's number14064 JK4
Manufacturer's date2016-01-01
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The software controlling the IMA battery on your vehicle incorrectly maintains the battery and, over time, the battery develops a memory effect that appears as a reduction in battery capacity. If the software is not updated, it is likely that the vehicle may set a code falsely indicating a deteriorat on of the battery pack, or the battery level gauge may suddenly drop to empty and start charging unnecessarily.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
HONDA CR-Z2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A21120B2022-02-04. Service bulletin. ServiceNews Article - The clock shows the incorrect time. This issue is due to a limited GPS receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on January 1, 2022 at 12:00AM local time. As a result, the navigation date and time will be incorrect.
APaS012220219092021-01-30. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
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APaS010620219072021-01-13. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
A18-0482018-06-11. Service bulletin. Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
APaS111020169022017-08-31. Service bulletin. Dealer message - Due to our improving inventory situation of inflators, on November 14th we will begin No VIN ordering on part numbers 04770-SWA-405 (07 to 11 CRV, 11-15 CRZ, 10-14 Insight, 07-12 RDX) and 04770-SJA-405 (05-12 RL) - attachment.
APaS111020169012017-08-31. Service bulletin. Dealer message - Due to our improving inventory situation of inflators, on November 14th we will begin No VIN ordering on part numbers 04770-SWA-405 (07 to 11 CRV, 11-15 CRZ, 10-14 Insight, 07-12 RDX) and 04770-SJA-405 (05-12 RL).
AHPa111120169022017-08-31. Service bulletin. Dealer message - Due to our improving inventory situation on inflators, starting November 14th we?ll begin open ordering on certain part numbers
AHPa111120169012017-08-31. Service bulletin. Dealer message - Due to our improving inventory situation on inflators, starting November 14th we?ll begin open ordering on certain part numbers
AHPa111020169012017-08-31. Service bulletin. Dealer message - Due to our improving inventory situation on inflators, starting November 14th we?ll begin open ordering on certain part numbers