Service bulletin 03382

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10211577
Published by NHTSA	2022-05-09
Manufacturer's number	03382
Manufacturer's date	2016-03-01
NHTSA component	POWER TRAIN; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM

NHTSA's summary

Do you have an Odyssey in your shop that has a power sliding door that won?t open or close by using the following? ? Power sliding door main switch on the dash ? Keyless transmitter ? B-pillar switch (if equipped) ? Either inside or outside door handle Connect the HDS to the vehicle. Using the information from the power sliding door data list, follow the steps in the flowchart below to troubleshoot the problem.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Throttle and cruise control, Transmission and driveline

Vehicles listed
HONDA ODYSSEY	2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
13V500000	2013-11-01. ELECTRICAL SYSTEM:SOFTWARE
13V143000	2013-04-15. POWER TRAIN:AUTOMATIC TRANSMISSION
05V132000	2005-04-05. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ATI&07282023901	2023-08-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Malfunction Indicator Light (MIL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&07142023902	2023-07-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Malfunction Indicator Light (MIL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A21120A	2023-06-21. Service bulletin. Service News - The navigation clock and date are incorrect. This is due to a limited GPS receiver Capacity resulting in rollover of the internal chip memory; the rollover occurred on January 1, 2022, at 12:00AM local time.
A21120A	2022-02-04. Service bulletin. ServiceNews Article - The clock shows the incorrect time. This issue is due to a limited GPS receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on January 1, 2022, at 12:00AM local time. As a result, once specific triggers are met, the navigation date and time will be incorrect.
AJA4801403382V3	2021-06-01. Service bulletin. Power Sliding Door Troubleshooting
SB-16-003 03049	2021-05-14. Service bulletin. BACKGROUND There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
AJA48014-03382	2021-05-12. Service bulletin. Do you have an Odyssey in your shop that has a power sliding door that won’t open or close by using the following? • Power sliding door main switch on the dash • Keyless transmitter • B-pillar switch (if equipped) • Either inside or outside door handle Connect the HDS to the vehicle. Using the information from the power sliding door data list, follow the steps in the flowchart below to troubleshoot the problem.
A13050F	2019-05-04. Service bulletin. ServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound (Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.
A18-017	2018-10-15. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated this and found that the torque converter is not causing the judder and the transmission is not damaged by it. The judder was caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected when it is exposed to intermittent high heat loads under specific driving conditions. A software update is available to maintain the transmission fluid temperature within the desirable range under all driving conditions and eliminate the potential for this judder.
A17-052	2018-10-15. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated this and found that the torque converter is not causing the judder and the transmission is not damaged by it. The judder was caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected when it is exposed to intermittent high heat loads under specific driving conditions. A software update is available to maintain the transmission fluid temperature within the desirable range under all driving conditions and eliminate the potential for this judder.