# Service bulletin TSB 22\-2147

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10210497
- Published by NHTSA: 2022\-04\-26
- Manufacturer's number: TSB 22\-2147
- Manufacturer's date: 2022\-04\-25
- NHTSA component: EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Some 2020\-2021 Escape and 2021 Corsair vehicles equipped with a 2.5L full hybrid electric vehicle \(FHEV\) or 2.5L plug\-in hybrid electric vehicle \(PHEV\) powertrain may exhibit a no crank/no start condition due to the passive anti\-theft system \(PATS\) immobilizer being enabled. This may be more prevalent after a vehicle service/repair. This may be due to software that renders the inverter system controller \(ISC\) \(also known as secondary on\-board diagnostic module C \(SOBDMC\)\) inoperable when a vehicle repair requires a PATS update. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module \(PCM\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10210497-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10210497-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Transmission and driveline, Automatic transmission, Software

## Vehicles listed

- 2020 to 2021 FORD ESCAPE HYBRID
- 2021 LINCOLN CORSAIR

## Recalls for the same vehicles and component

- [25V881000](/recalls/nhtsa/25V881000.md), 2025-12-18: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [25V133000](/recalls/nhtsa/25V133000.md), 2025-02-28: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [24V330000](/recalls/nhtsa/24V330000.md), 2024-05-10: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [20V550000](/recalls/nhtsa/20V550000.md), 2020-09-10: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [TSB 23\-2308](/bulletins/10244711.md), 2023-11-02, Service bulletin: SERVICE BRAKES, AIR:DISC:CALIPER; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS; EQUIPMENT. Some 2020\-2023 Escape and 2021\-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse \(R\) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.
- [TSB 23\-2307](/bulletins/10244707.md), 2023-11-02, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2019\-2020 Edge/F\-150/Fusion/Continental/MKZ/Nautilus, 2019\-2021 Mustang/Ranger/Transit Connect, 2020\-2021 EcoSport/Escape/Expedition/Explorer/F\-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020\-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module \(APIM\) software.
- [SSM 50974](/bulletins/10216963.md), 2022-08-02, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Some 2020\-2022 Escape/Corsair/F\-53 Motorhome/F\-59 Commercial Stripped Chassis, 2021\-2023 F\-650/F\-750/E\-Series, and 2021\-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module \(GWM\). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [TSB 22\-2225](/bulletins/10214125.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Some 2019\-2020 Edge/F\-150/Fusion/Continental/MKZ/Nautilus, 2019\-2021 Mustang/Ranger/Transit Connect, 2020\-2021 EcoSport/Escape/Expedition/Explorer/F\-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020\-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module \(APIM\) software.
- [TSB 22\-2169](/bulletins/10211708.md), 2022-05-12, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some Escape 2020\-2022 plug\-in hybrid electric vehicle \(PHEV\) and 2021\-2022 Corsair PHEV may exhibit a 12\-volt battery discharged while the vehicle is plugged in during the high voltage battery charging and/or inoperative level 2 charger \(220/240 volts\) at customers residence but charging performance operates as intended at a dealership or other locations. This may be due to the software in the battery charger control module \(BCCM\) \(also known as secondary on\-board diagnostic module \(SOBDM\)\) and/or differences in local electrical power grids for the level 2 charger. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module \(PCM\).
- [SSM 50548](/bulletins/10208828.md), 2022-03-08, Service bulletin: ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. Some 2022 Maverick and 2020\-2022 Escape vehicles equipped with a 2.5L full hybrid electric vehicle \(FHEV\) powertrain may exhibit an idle surge and/or rough idle with high temperature in the catalytic convertor and sulfur odor in the cab. This may be due to the software installed in the powertrain control module \(PCM\). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently developing a software update that is expected in the last week of March 2022. Once the software update is available, contact the customer and schedule a follow\-up appointment for repair. Monitor OASIS for updates.
- [TSB 22\-2078](/bulletins/10208826.md), 2022-03-08, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some 20202022 Escape/Aviator plug\-in hybrid electric vehicle \(PHEV\) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit \(TCU\). To correct this condition, follow the Service Procedure to reprogram the TCU.
- [21B68](/bulletins/10205723.md), 2022-01-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Certain 2020\-2021 Model Year Escape 2.5L HEV PHEV Vehicles Reprogram Powertrain Control Module \(PCM\) In some of the affected vehicles, it may be possible that the TMAP \(Temperature Manifold Absolute Pressure\) sensor may ice over while driving in cold temperatures for extended periods of time. An iced over TMAP sensor may cause the check engine light to illuminate with diagnostic codes P1A0C, P2282, or P0106 in the PCM \(powertrain control module\). These codes may lead to the PCM disabling the engine and a Stop Safely Now message appearing in the instrument cluster
- [SSM 50375](/bulletins/10205694.md), 2021-12-27, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. Some 2016\-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- [TSB 21\-2341](/bulletins/10202704.md), 2021-11-02, Service bulletin: SEATS; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Some 2021 Corsair vehicles built on 4\-Jan\-2021 and through 19\-Mar\-2021 may exhibit an inoperative passenger seat massage function. This may be due to the radio transceiver module \(RTM\). To correct the condition, follow the Service Procedure to replace the RTM and update the configuration.

JSON: [/v1/bulletins/10210497](/v1/bulletins/10210497)

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