# Service bulletin TSB 22\-2150

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10210393
- Published by NHTSA: 2022\-04\-20
- Manufacturer's number: TSB 22\-2150
- Manufacturer's date: 2022\-04\-15
- NHTSA component: EQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This article supersedes TSB 22\-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach\-E, F\-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module \(APIM\) or telematics control unit \(TCU\) using the Ford Diagnosis and Repair System \(FDRS\) and Universal Serial Bus \(USB\) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power\-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10210393-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10210393-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2021 FORD BRONCO
- 2021 FORD EDGE
- 2021 FORD F\-150
- 2021 FORD MUSTANG MACH E
- 2007 LINCOLN MKX
- 2021 LINCOLN NAUTILUS

## Other bulletins for the same vehicles and component

- [SSM 52364](/bulletins/10252628.md), 2024-04-04, Service bulletin: STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE. 2021\-2023 Bronco vehicles built on or before 9\-Jul\-2023 may have new version software in their driver door module \(DDM\) and passenger door module \(PDM\) that contains noticeable enhancements to the window short drop operation. This software level can be identified in the DDM and PDM as Software Part Number MU5T\-14C064\-CR or later. This software was released via a software update delivered over\-the\-air \(OTA\) starting in September 2023 if the vehicle's connectivity was enabled in the vehicle settings. Vehicles with this new software will exhibit a short drop event to all door windows anytime the vehicle is unlocked using the remote keyless entry \(RKE\), accessory keyless entry keypad, or the interior door unlock switch. The short drop function will return to the UP position when a lock input is received from these same inputs. For vehicles equipped with passive entry, a short drop event will not activate when a door is unlocked by placing a hand on an exterior door handle. 2023\-2024 Bronco vehicles built on and after 10\-Jul\-2023 received this software from the factory.
- [OTA 23PU1009SSNS](/bulletins/10249826.md), 2024-02-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Software Update PU1009\-SS\-NS for 2023 MY F\-150 vehicles is now available. Quality Improvements include: \-Eliminate incorrect Fuel System Lean PCM Fault DTC/MIL setting. \- Robustness action in operation of vehicle to detect low\-state\-of\-charge battery and prevent engine stall, as well as provide improved warning to customers when low\-state\-of\-charge conditions exist. \- Eliminate potential ABS Yaw Rate Calibration issue. \- Robustness action to prevent potential line pressure drift DTC from setting. \- Eliminate False Positive Throttle DTC or MIL from setting \- Eliminate potential ABS Yaw Rate Calibration issue. \- Robustness action to alleviate the Nuisance SSN \(Stop Safely Now\) message from setting and vehicle should operate as expected in the next Key Start event \- Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
- [TSB 23\-2408](/bulletins/10248361.md), 2024-01-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Some 2021 F\-150 vehicles equipped with a 3.0L diesel engine and an 8 inch instrument panel cluster \(IPC\) display \(minor feature code HKRAC, found by double\-clicking the top left vehicle identification number \(VIN\) in OASIS\) may exhibit an oil change minder feature that stays at 100% and does not decrease in the IPC. This may be due to the software level of the IPC. To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash.
- [TSB 23\-2389](/bulletins/10248354.md), 2024-01-05, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Some 2021\-2022 Mach\-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air \(OTA\) update. This may be due to the software in the SYNC module \(APIM\). To correct the condition, follow the Service Procedure steps to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power\-Up software updates delivered over\- the\-air \(OTA\) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number \(VIN\) in Professional Technician System \(PTS\) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
- [OTA SU6 P3MACHE](/bulletins/10246348.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Software Update SU6 P3 for 2021\-2023 MACH E vehicles is now available. Quality Improvements include: \- Enable electric return of hood latch release actuator \- Corrects erroneous "frunk service required" warning post OTA. \- Corrects alarm going off during an OTA download . \- improved interior windsheld fogging and heater performance when driving in freezing temperatures \- Improved Cold DC Fast Charging and heat sharing/smart heating. \- Removal of cause of chime related DTC set against AHU. \- Hands\-Free to BlueCruise text update. \- Adds 3 chimes for Over Speeding situation. \- Adds chime for speed limit change. \- Adds text box "Hold for Speed Warning OFF" \- Introduces a more aggressive series of hood ajar warnings/chimes that trigger at lower speed than the current implementation \- The customer is instructed to exit the vehicle when a battery hazard is detected. \- IPC software addressing traction control toggle, BLIS and ISA presonaliztion, MyTrip distance reset, Low Tire pressure incorrect reading, and PWM buzz noise elimination. \- Provides Yield and No Entry graphic display for Traffic Sign recognition. \- Removes Tollbooth Mode \- Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. \- Profiles \(Enhanced Memory\) will not be stuck as Guest \- Improved "Ask on Exit" pop\- up functionality \- Selectable Drive Modes \- prevent default to normal mode due to loss of communication with SYNC \- Improved charge status indication feedback while plugged in.
- [OTAPU1009TLCCSM2](/bulletins/10246346.md), 2023-12-07, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE. Software Update PU1009\-TLC\-CSM2 for 2021 F\-150 vehicles is now available. Quality Improvements include: \-improvement to trailer license plate lights illumination. \-improvement to interior motion sensor alarm to prevent inadvertent alarms \-enhancement to prevent alarm activation during inhibit OTA updates
- [OTAPU0813DORF150](/bulletins/10246345.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Software Update PU0813\-DOR\-UP2 for 2021 F\-150 vehicles is now available. Quality Improvements include: \-Improved 1\-touch up window performance \-Mirror unfold button performance improvement \-Heated mirror overtemp fix Reference 21B16. \-Prevent vehicles experiencing loss of driver frontal switch pack control \(window, mirror, rear window lockout, mirror\-fold if equipped\)\) at low voltage.
- [OTASU6P2F\-150](/bulletins/10246334.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update SU6 P2 for 2021 F\-150 vehicles is now available. Quality improvements include: \-Ford Blue Cruise Map expiration removal update. \- Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. \- Selectable Drive Modes \- prevent default to normal mode due to loss of communication with SYNC \- Improved SYNC Display and single toggle addition to disable certain features that will help enhance your towing experience. \- Improved instant voice feedback share feature \-Addresses SYNC reboot issue may occurs after 2 hours of continuous use.
- [SSM 52078](/bulletins/10245391.md), 2023-11-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Some 2021\-2023 F\-150 vehicles may exhibit DTC U023A:08 after reprogramming the SCCM. Do not replace or reprogram the SCCM, image processing module A \(IPMA\) or their components for this condition at this time. This DTC does not alert the customer, will not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Engineering is currently working on a solution for this condition that will reprogram the IPMA and is expected in late December 2023. Monitor OASIS for additional information.
- [SSM 52076](/bulletins/10245389.md), 2023-11-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\). Some 2019\-2021 Edge/Nautilus vehicles equipped with all wheel drive \(AWD\) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. This may be due to the rear drive unit \(RDU\) actuator learning process. Reprogram the software in the AWD module to minimize the noise using the latest software level of the appropriate Ford diagnostic scan tool. If no other concerns or symptoms are present, further diagnosis or repairs are not recommended. For claiming, use causal part 4000 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

JSON: [/v1/bulletins/10210393](/v1/bulletins/10210393)

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