Service bulletin T-TT-0687-22
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10210373 |
| Published by NHTSA | 2022-04-18 |
| Manufacturer's number | T-TT-0687-22 |
| Manufacturer's date | 2022-03-08 |
| NHTSA component | ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
NHTSA's summary
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, 12-volt battery
| TOYOTA AVALON | 2018, 2019, 2020, 2021, 2022 |
|---|---|
| TOYOTA C-HR | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA CAMRY | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA COROLLA | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA COROLLA HATCHBACK | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA HIGHLANDER | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA LAND CRUISER | 2018, 2019, 2020, 2021 |
| TOYOTA PRIUS | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA PRIUS C | 2018, 2019, 2020 |
| TOYOTA PRIUS C | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA PRIUS PRIME | 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA RAV4 | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA RAV4 PRIME | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA SEQUOIA | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA SIENNA | 2018, 2019, 2020 |
| TOYOTA SUPRA | 2020, 2021, 2022 |
| TOYOTA TACOMA | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA TUNDRA | 2018, 2019, 2020, 2021, 2022 |
| TOYOTA YARIS | 2018, 2019, 2020 |
| TOYOTA YARIS IA | 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 23V734000 | 2023-11-01. ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB005622 | 2022-09-15. Service bulletin. TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a depleted 12V auxiliary battery when in IG-OFF due to a condition in which the Hybrid Vehicle Electronic Control Unit (HV ECU) does not sleep. The HV ECU may not sleep if any of the following conditions have occurred with the vehicle: ?The vehicle was towed or jump-started after a 12V battery discharge. ?The vehicle?s 12V battery was disconnected and reconnected, as when accessories ?were installed. ?The 12V battery terminal(s) or power or ground harnesses were removed to repair ?the vehicle. ?A new 12V battery was put into the vehicle, or there was an open in the main fusible link. ?Any other condition that may have caused power not properly flowing from the 12V battery ?through the harness. The HV ECU logic has been updated to reduce the possibility of this condition |
|---|---|
| TSB001522 | 2022-06-21. Service bulletin. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should test the auxiliary (12V) battery and recharge, if necessary, no more than 48 hours before delivery to the customer. |
| Dealer Daily Mes | 2021-04-19. Service bulletin. DD: On 2/25/2021, NHTSA opened an investigation into certain RAV4 vehicles related to the 12V battery. |
| Dealer Daily Mes | 2021-04-19. Service bulletin. DD: On 2/25/2021, NHTSA opened an investigation into certain RAV4 vehicles related to the 12V battery. |
| T-SB-0095-20 Rev | 2021-02-16. Service bulletin. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit the following condition: ?Depleted 12V vehicle battery when in IG-OFF. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware. |
| T-SB-0095-20 Rev | 2021-02-16. Service bulletin. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware. |
| T-TT-0625-20 | 2020-11-23. Service bulletin. TT: A 12V Battery Discharged and / or Dead condition can be due to multiple causes. In order to properly diagnose and determine the root cause it?s important to follow a structured process to identify any contributing issues and determine the proper remedy. |
| T-SB-0074-20 | 2020-09-14. Service bulletin. TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition. |
| T-TT-0553-19 Rev | 2020-08-24. Service bulletin. TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker |
| T-TT-0617-20 | 2020-08-24. Service bulletin. TT: The all new RAV4 Prime launched in mid-June 2020. An all new high voltage battery was introduced with this model and will require several new SSTs for diagnosis and repair. Some of these tools will be made available via the Toyota Loan Tool Program, while others will be distributed as Essential. These tools will have limited availability at launch and as a result, an Interim Strategy has been developed to make them available to dealers. This Interim Strategy is listed below in the ?Recommendations? section. Estimated timing for the essential tools to be distributed and the loan tools to be permanently available to dealers is September 2020*. An additional communication will be sent to announce when these tools become available. *The GRX-5100 cable is estimated to be available in Q4 2020 |