# Service bulletin SSM 50622

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10209414
- Published by NHTSA: 2022\-03\-30
- Manufacturer's number: SSM 50622
- Manufacturer's date: 2022\-03\-22
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Some 2020 \- 2022 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster \(IPC\) that does not correctly represent the actual fuel level of the vehicle. This may be due to excessive idling and/or a learned value in the powertrain control module \(PCM\) that is incorrect. To correct the condition, perform the PCM \- Reset the Keep Alive Memory \(KAM\) application in the appropriate Ford diagnostic scan tool. For claiming, use Causal Part 12A650 and applicable labor times from Section 10 in the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209414-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209414-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Fuel system, Transmission and driveline, Automatic transmission, Fuel tank, Instrument cluster, Transmission control module

## Vehicles listed

- 2020 to 2022 FORD EXPLORER
- 2020 to 2022 FORD EXPLORER POLICE INTERCEPT
- 2020 to 2022 LINCOLN AVIATOR

## Recalls for the same vehicles and component

- [26V402000](/recalls/nhtsa/26V402000.md), 2026-06-24: POWER TRAIN:AUTOMATIC TRANSMISSION
- [23V199000](/recalls/nhtsa/23V199000.md), 2023-03-24: PARKING BRAKE:ELECTRICAL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [23V070000](/recalls/nhtsa/23V070000.md), 2023-02-10: POWER TRAIN:AUTOMATIC TRANSMISSION
- [23V069000](/recalls/nhtsa/23V069000.md), 2023-02-10: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [22V088000](/recalls/nhtsa/22V088000.md), 2022-02-16: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
- [19V575000](/recalls/nhtsa/19V575000.md), 2019-08-05: PARKING BRAKE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)

## Other bulletins for the same vehicles and component

- [SSM 52244](/bulletins/10250306.md), 2024-02-14, Service bulletin: ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2021\-2023 F\-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020\-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020\-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P0A1E stored in the powertrain control module \(PCM\) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator \(BISG\). The Workshop Manual \(WSM\) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303\-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.
- [23B49 S2](/bulletins/10249841.md), 2024-02-07, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Certain 2021 \- 2023 Model Year Aviator Vehicles Equipped With SYNC \- Reprogram Accessory Protocol Interface Module Owner letter submitted 09/06/23
- [SSM 51984](/bulletins/10244833.md), 2023-11-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE AND ENGINE COOLING. Some 2022\-2023 Explorer vehicles with 2.3L engine built on or before 20\-Jul\-2023 may exhibit an intermittent malfunction indicator light \(MIL\) with diagnostic trouble code \(DTC\) P1026 and/or P1299 present in the powertrain control module \(PCM\) and an engine over\-temperature message displayed on the instrument panel cluster \(IPC\) after a cold engine start. The vehicle will also exhibit reduced performance when it enters fail safe cooling open loop mode. If the engine is not overheating, clear the DTCs to reset the fail safe cooling open loop mode. Start and idle the engine while viewing coolant flow at the top inner \(engine side\) degas bottle hose port through the semitransparent top. If there is no coolant flow, replace the L1MZ\-8A365\-AAD engine\-to\-degas bottle hose. If if there is any coolant flow, return to Workshop Manual \(WSM\), Section 303\-03A diagnostics.
- [SSM 51824](/bulletins/10240578.md), 2023-08-11, Service bulletin: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. 2020\-2023 Explorer non\-hybrid vehicles equipped with a 3.0L EcoBoost or 3.3L Duratec engine and 2020\-2023 Aviator non\-hybrid vehicles equipped with a 3.0L EcoBoost engine may exhibit an exhaust rattle requiring replacement of the left or right exhaust flexible pipe \(5G203\). The updated part locates the flexible joint portion of the pipe closer toward the catalytic converter than the originally equipped part. This is due to a design change with these replacement components which will not cause any functional issues with the vehicle.
- [SSM 51764](/bulletins/10238468.md), 2023-07-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE AND ENGINE COOLING. Some 2020\-2023 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost may exhibit an illuminated malfunction indicator lamp \(MIL\) and low oil pressure warning in the instrument panel cluster \(IPC\), with diagnostic trouble codes \(DTC\) P0521 and/or P0524 in the powertrain control module \(PCM\). This condition may be caused by an internal oil pressure leak. If pinpoint test E in the Workshop Manual \(WSM\) Section 303\-01B directs you to the replacement of the oil pump, upon reassembly inspect that the main oil gallery tube \(6718\) is assembled and aligned properly on the back of the engine front cover. The engine oil gallery seal \(00815\) must be replaced any time the front cover is removed \(per WSM Section 303\-01B\). The WSM front cover removal and installation procedure is in the process of being updated.
- [SSM 51756](/bulletins/10238447.md), 2023-07-03, Service bulletin: ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2022\-2023 Explorer vehicles equipped with a 2.3L engine may exhibit an intermittent malfunction indicator light \(MIL\) with diagnostic trouble code \(DTC\) P1026 and/or P1299 present in the powertrain control module \(PCM\) and an engine over\-temperature message displayed on the instrument panel cluster \(IPC\) after a cold engine start. The vehicle will also exhibit reduced performance when it enters fail safe cooling open loop mode. If the engine is not overheating, clear the DTCs to reset the fail safe cooling open loop mode. Start and idle the engine while viewing coolant flow at the top inner \(engine side\) degas bottle hose port through the semitransparent top. If there is no coolant flow, replace the L1MZ\-8A365\-AAD engine\-to\-degas bottle hose. If if there is any coolant flow, return to Workshop Manual \(WSM\), Section 303\-03A diagnostics.
- [TSB 23\-2176](/bulletins/10237785.md), 2023-06-13, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN; UNKNOWN OR OTHER. Some 2020\-2022 Explorer vehicles equipped with 2.3L engine and 10R60 automatic transmission may exhibit a delayed reverse engagement. This may be due to the software in the powertrain control module \(PCM\). To correct the condition, follow the Service Procedure to reprogram the PCM.
- [TSB 22\-2433](/bulletins/10228761.md), 2023-01-05, Service bulletin: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. This article supersedes TSB 22\-2176 to increase the labor operation allowance and update the part list. Some 2020\-2022 Escape/Corsair vehicles built on or before 3\-Jan\-2022, 2020\-2022 Explorer vehicles built on or before 14\-Feb\-2022, 2020\-2022 Aviator vehicles built on or before 07\-Feb\-2022 and 2021\-2022 Bronco Sport vehicles built on or before 3\-Dec\-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
- [SSM 51032](/bulletins/10218605.md), 2022-08-22, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING. Some 2020\-2022 Explorer/Aviator vehicles may exhibit automatic transmission fluid \(ATF\) contamination in the engine cooling system due to the transmission cooler. If the cooling system becomes contaminated with ATF, the system must be flushed clear of the contamination after the source of the contamination has been repaired. It is generally not necessary to replace the following components due to ATF contamination in the cooling system: radiator, heater core, de\-gas bottle, water pump, auxiliary water pump, coolant control valves, temperature sensors, thermostat, turbocharger, heat exchangers, tubes, gaskets/O\-rings/seals \(unless removed\), or rubber coolant hoses \(unless swollen\).
- [SSM 50885](/bulletins/10214841.md), 2022-06-30, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. 2020\-2022 Explorer/Aviator and 2021\-2022 F\-150 hybrid vehicles equipped with a 10R80 MHT require the Transmission Strategy Download application in the Ford Diagnosis and Repair System \(FDRS\) to be run after certain transmission or module repairs. The Transmission Strategy Download routine is failing in FDRS levels 32.5.3 and 32.5.4. The FDRS development team is working to resolve this in a future release of FDRS. In the meantime, uninstall FDRS from the computer using the select all function to remove all data and recordings. Reinstall the older FDRS version 31.6.5 using this url \- http://www.fordservicecontent.com/Ford\_Content/IDS/FDRS/FDRS\_31.6.5.exe Once 31.6.5 is installed, download and run the Transmission Strategy Download application.

JSON: [/v1/bulletins/10209414](/v1/bulletins/10209414)

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