# Service bulletin SSM 50588

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10209212
- Published by NHTSA: 2022\-03\-22
- Manufacturer's number: SSM 50588
- Manufacturer's date: 2022\-03\-15
- NHTSA component: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

Some 2017\-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system \(GPS\) and a connected human machine interface \(HMI\) radio \(CHR\) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module \(ACM\) that can be remedied by the following: If the existing ACM software level is at H1BT\-14G298\-GS or higher, update the ACM software with the FDRS application or, if the ACM software level is H1BT\-14G298\-GR or lower, it cannot be updated and the ACM will need to be replaced with the latest level part number.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209212-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209212-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2020 to 2022 FORD EXPLORER
- 2017 to 2022 FORD TRANSIT
- 2017 to 2022 FORD TRANSIT CONNECT

## Recalls for the same vehicles and component

- [2026005](/recalls/tc/2026005.md), 2026-01-09: Electrical
- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [2025554](/recalls/tc/2025554.md), 2025-10-10: Electrical
- [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [25V339000](/recalls/nhtsa/25V339000.md), 2025-05-23: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS
- [23V626000](/recalls/nhtsa/23V626000.md), 2023-09-08: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [2023328](/recalls/tc/2023328.md), 2023-06-05: Accessories
- [22V791000](/recalls/nhtsa/22V791000.md), 2022-10-20: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- [22V415000](/recalls/nhtsa/22V415000.md), 2022-06-10: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [TSB 26\-2395](/bulletins/11036595.md), 2026-09-01, Service bulletin: POWER TRAIN; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This article supersedes 26\-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ\-4A015\-B to L1MZ\-4A015\-B. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh engagement Delayed engagement Harsh shift Delayed shift Illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTC\)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module \(PCM\) or transmission control module \(TCM\). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as ne
- [SSM 55069](/bulletins/11036103.md), 2026-08-11, Service bulletin: VISIBILITY/WIPER; ELECTRICAL SYSTEM; STRUCTURE:BODY. Some 2020\-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip \(LJ6Z\-5452118\-B\) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip\(s\) are broken or missing. Refer to Workshop Manual \(WSM\), Section 501\-17 Roof Opening Panel \> General Procedures \> Inspection and Replacement of the Roof Opening Panel Shield Clip.
- [SSM55059](/bulletins/11035556.md), 2026-08-03, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; UNKNOWN OR OTHER; FUEL/PROPULSION SYSTEM. Some 2021\-2023 F\-150 vehicles equipped with a 3.5L PowerBoost engine, 2020\-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020\-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction \(wrench\) indicator with diagnostic trouble code \(DTC\) P0A1E stored in the powertrain control module \(PCM\). The vehicle may be unable to enter electric\-only drive modes as expected during normal drive cycles. This may be due to the belt integrated starter generator \(BISG\). For vehicles with this condition, follow the necessary Pinpoint Test in Workshop Manual \(WSM\), Section 303\-06 for DTC P0A1E and repair the vehicle as directed. Note that previous replacement of the BISG does not negate the need for subsequent BISG replacements if directed to do so by the appropriate Pinpoint Test diagnostics. Engineering is investigating this BISG quality concern. Monitor PTS for updates regarding this investigation.
- [26E04](/bulletins/11035465.md), 2026-08-03, Emissions: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. NEW VEHICLE DELIVERY HOLD \- Emissions Recall 26E04 Certain 2021\-2025 Model Year F\-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update
- [SSM 55031](/bulletins/11035269.md), 2026-07-28, Service bulletin: UNKNOWN OR OTHER; FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. Some 2021\-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster \(IPC\) while the charging system is operating properly with no charging related diagnostic trouble codes \(DTC\) stored. This may be due to someone using an aftermarket programmer to change the body control module \(BCM\) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F\-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System \(FDRS\) application titled "BCM\-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request \(TSR\) requesting support to revert the BCM configuration
- [SSM 54795](/bulletins/11032565.md), 2026-05-08, Service bulletin: ENGINE; ELECTRICAL SYSTEM; POWER TRAIN. Some 2021\-2023 F\-150 vehicles equipped with a 3.5L PowerBoost engine and 2020\-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction \(wrench\) indicator with diagnostic trouble code \(DTC\) P0A1E stored in the powertrain control module \(PCM\). The vehicle may be unable to enter electric\-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator \(BISG\). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual \(WSM\), Section 303\-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
- [25N15 S1](/bulletins/11031781.md), 2026-04-30, Other: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Customer Satisfaction Program 25N15 \- Supplement \#1 Certain 2015\-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One\-Time Replacement
- [23B64](/bulletins/11031780.md), 2026-04-30, Other: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. Customer Satisfaction Program 23B64 Certain 2020\-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module \(BECM\) Software Update
- [TSB 26\-2167](/bulletins/11031488.md), 2026-04-22, Service bulletin: POWER TRAIN; UNKNOWN OR OTHER; FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. This article supersedes TSB 25\-2385. Reason for update: update the TSB Issue indicating the modules where are stored the DTCs P1A10 and P0AA6. Some of the vehicles listed in the Model statement above exhibit at least one of the following conditions: Illuminated malfunction indicator lamp \(MIL\) and/or illuminated powertrain malfunction \(wrench\) indicator with DTCs P0711, P0A2B, P0A2D, P0A2C, P0712, P0713 and P1A10 stored in the secondary on\-board diagnostic module C \(SOBDMC\) DTC P0AA6 stored in the battery energy control module \(BECM\) and/or instrument panel cluster \(IPC\) Equipped with early design vent assembly attached to rear electric drive assembly. Refer to Figure 1.
- [SYNC\-26.2.0.16.1 Transit](/bulletins/11031384.md), 2026-04-17, Over\-the\-air update: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Quality improvements include: \-Resolves SiriusXM disk memory usage

JSON: [/v1/bulletins/10209212](/v1/bulletins/10209212)

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