# Service bulletin TSB 22\-2101

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10209208
- Published by NHTSA: 2022\-03\-22
- Manufacturer's number: TSB 22\-2101
- Manufacturer's date: 2022\-03\-21
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; SEATS; EQUIPMENT

## NHTSA's summary

This article supersedes TSB 21\-2235 to update the vehicle model years affected. Some 2017\-2020 Continental, 2018\-2022 Navigator vehicles may experience seat pan looseness, lateral movement, and/or clunk/thump noise on turns. To correct the condition, follow the Service Procedure steps to install an isolator onto the front cross tube on both front seat tracks.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209208-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209208-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2017 to 2020 LINCOLN CONTINENTAL
- 2018 to 2022 LINCOLN NAVIGATOR

## Recalls for the same vehicles and component

- [2026257](/recalls/tc/2026257.md), 2026-05-27: Seats And Restraints
- [2025164](/recalls/tc/2025164.md), 2025-03-28: Seats And Restraints
- [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS
- [2024084](/recalls/tc/2024084.md), 2024-02-11: Seats And Restraints
- [2023341](/recalls/tc/2023341.md), 2023-06-09: Seats And Restraints
- [23V420000](/recalls/nhtsa/23V420000.md), 2023-06-09: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- [2020289](/recalls/tc/2020289.md), 2020-06-24: Seats And Restraints
- [20V366000](/recalls/nhtsa/20V366000.md), 2020-06-23: SEATS:MID/REAR ASSEMBLY
- [18V805000](/recalls/nhtsa/18V805000.md), 2018-11-14: SEATS:MID/REAR ASSEMBLY

## Other bulletins for the same vehicles and component

- [SSM 55226](/bulletins/11038439.md), 2026-10-12, Service bulletin: SEATS; UNKNOWN OR OTHER. For 2020\-2026 Aviator/Corsair and 2018\-2026 Navigator vehicles, if diagnostics in Workshop Manual \(WSM\) Section 501\-10A \> Front Seats \> Diagnosis and Testing lead to the replacement of the front seat cushion extension adjuster, a lower\-level part is now available \(14C720\). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged. For Corsair, use service part LJ7Z\-14C720\-A. For Aviator, use service part R2TZ\-14C720\-A. For 2025\-2026 Navigator \(both sides\) and 2018\-2024 Navigator driver side, use service part NL7Z\-14C720\-A. For 2018\-2024 Navigator passenger side, use service part NL7Z\-14C720\-B.
- [SSM 55100](/bulletins/11036530.md), 2026-09-01, Service bulletin: SEATS; UNKNOWN OR OTHER. For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J\-clips, lower\-level service parts are now available. Use service part W709919\-S901 if the J\-clip is completely detached from the seat cover and W715386\-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J\-clip is separating from the cover. Refer to PTS Home \> Technical Assistance \> Technical Support Videos \> Section 501\- Body and Paint \> Seat J\-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F\-150/F\-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
- [SSM 55037](/bulletins/11035233.md), 2026-07-27, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM; SEATS. Some 2018\-2024 Expedition and 2018\-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network \(CAN\) and are not supported by the Ford Diagnostic and Repair System \(FDRS\). Certain system concerns may be resolved through software updates which will automatically download once each individual monitor is connected to Wi\-Fi. Diagnostic support for rear seat entertainment systems is provided by VOXX electronics. If necessary, contact the VOXX Customer Service Department at 1\-866\-869\-7888. If possible, record the device serial number by selecting the gear/Setup icon \> Settings \> Device and Software \> About. If the unit will not power up, the serial number is on a label on the back of the monitor. It is helpful to know the date the issue occurred, how long the monitors were on prior to the issue, what app/input/media was being used, and if the system software was recently updated prior to the concern starting. For claiming, refer to the Warranty and Policy manual for
- [SSM 54608](/bulletins/11029442.md), 2026-03-03, Service bulletin: ELECTRICAL SYSTEM; SEATS. Some 2022 Navigator vehicles may exhibit a loss of driver seat adjustment functions after replacing the driver seat module \(DSM\). The accelerator and brake pedals may also move when actuating certain seat adjustment switches. This may be due to incorrect software being released into the Ford Diagnosis and Repair System \(FDRS\) scan tool at the time of the previous programmable module installation \(PMI\). The software has since been corrected on Ford servers. To correct the condition, perform Programmable Module Installation \(PMI\) on the DSM using the latest software level of the FDRS scan tool. For claiming, use causal part 14C708 and labor operations 12651D and 12651D4.
- [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- [TSB 24\-2028](/bulletins/10252525.md), 2024-04-03, Service bulletin: EQUIPMENT. This article supersedes 23\-2266 to update the vehicle model years affected to include 2024 model year. Some 2022\-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module \- left \(SODL\) and/or B13F4:97 in the side obstacle detection control module \- right \(SODR\) and/or U0233 and U0232 in the image processing module A \(IPMA\) may also be present. This may be due to a mud/snow/ice build\-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness.
- [SSM 52326](/bulletins/10251943.md), 2024-03-20, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2022\-2023 Expedition/Navigator built on or before 20\-Apr\-2023 equipped with SYNC 4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module \(GWM\) configuration. To correct the condition, perform the GWM\-Gateway Module A \(GWM\) Configuration application using Ford Diagnosis and Repair System \(FDRS\).
- [TSB 24\-2028](/bulletins/10251463.md), 2024-03-07, Service bulletin: EQUIPMENT. Some 2022\-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This may be due to a mud/snow/ice build\-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness
- [SSM 52269](/bulletins/10250526.md), 2024-02-23, Service bulletin: STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT. 2022\-2024 Explorer/Aviator vehicles built on or after 28\-May\-2022, 2022\-2024 Expedition/Navigator vehicles built on or after 08\-Jun\-2022, 2022\-2024 Escape vehicles built on or after 01\-Jun\-2022 and 2022 Corsair vehicles built on or after 01\-Jun\-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
- [TSB 23\-2396](/bulletins/10248357.md), 2024-01-05, Service bulletin: SEATS. This article supersedes TSB 23\-2036 to add 2024 vehicle model years. Some 2018\-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.

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