# Service bulletin L\-SB\-0025\-21 Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10209006
- Published by NHTSA: 2022\-03\-14
- Manufacturer's number: L\-SB\-0025\-21 Rev
- Manufacturer's date: 2022\-02\-09
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

TSB: Some 2020 ? 2022 model year Lexus vehicles equipped with Pioneer Audio \(version 1804\) or earlier may exhibit one or more of the following conditions: ?Abnormal Bluetooth® Audio Mode transition. ?Difficult radio tune knob operation when selecting audio source. Some 2020 ? 2021 model year Lexus vehicles equipped with Pioneer Audio \(version 1799\) or earlier may exhibit one or more of the following conditions: ?Album art inoperative. ?Low Volume from CarPlay® FaceTime Audio Calls. ?Pause function intermittently inoperative in CD mode. ?Intermittent Diagnostic Trouble Code \(DTC\) B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Repeat Function Inoperative in Bluetooth® Audio Mode. ?Audio does not resume after CarPlay® Voicemail. ?Climate temperature control difficult to operate. ?Text message screen Reply button is inoperative using Apple iOS13® or later. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209006-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10209006-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Trouble codes named

B15FE

## Vehicles listed

- 2020 to 2022 LEXUS ES HYBRID
- 2021 to 2022 LEXUS ES250
- 2020 to 2022 LEXUS ES350
- 2020 to 2022 LEXUS IS 300
- 2020 to 2022 LEXUS IS 350
- 2022 LEXUS IS 500
- 2020 to 2021 LEXUS NX HYBRID
- 2020 to 2021 LEXUS NX300
- 2020 to 2022 LEXUS RC 300
- 2020 to 2022 LEXUS RC 350
- 2020 to 2022 LEXUS RC F
- 2020 to 2022 LEXUS RX HYBRID
- 2020 to 2022 LEXUS RX350
- 2020 to 2022 LEXUS UX HYBRID
- 2020 to 2022 LEXUS UX200

JSON: [/v1/bulletins/10209006](/v1/bulletins/10209006)

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