# Service bulletin ITB13\-006C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10208930
- Published by NHTSA: 2022\-03\-12
- Manufacturer's number: ITB13\-006C
- Manufacturer's date: 2022\-02\-22
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10208930-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10208930-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2007 INFINITI EX35
- 2008 to 2013 INFINITI EX35
- 2010 to 2013 INFINITI EX37
- 2005 to 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2013 INFINITI FX35
- 2010 to 2012 INFINITI FX37
- 2013 INFINITI FX37
- 2005 to 2008 INFINITI FX45
- 2009 INFINITI FX45
- 2009 to 2013 INFINITI FX50
- 2005 to 2010 INFINITI G25
- 2011 to 2012 INFINITI G25
- 2013 INFINITI G25
- 2005 to 2009 INFINITI G35
- 2010 to 2013 INFINITI G35
- 2007 INFINITI G35 COUPE
- 2005 to 2007 INFINITI G37
- 2008 to 2013 INFINITI G37
- 2014 to 2015 INFINITI G37
- INFINITI INFINITI
- 2005 to 2009 INFINITI J30
- 2013 INFINITI JX
- 2013 INFINITI JX35
- 2012 INFINITI M
- 2005 INFINITI M35
- 2006 to 2010 INFINITI M35
- 2012 to 2013 INFINITI M35 HYBRID
- 2014 INFINITI M35 HYBRID
- 2011 to 2013 INFINITI M37
- 2011 to 2013 INFINITI M37 HYBRID
- 2005 INFINITI M45
- 2006 to 2010 INFINITI M45
- 2011 to 2013 INFINITI M45
- 2011 to 2013 INFINITI M56
- 2011 to 2013 INFINITI M56 HYBRID
- 2015 to 2016 INFINITI Q40
- 2005 to 2006 INFINITI Q45
- 2014 to 2022 INFINITI Q50
- 2014 to 2018 INFINITI Q50 HYBRID
- 2014 to 2015 INFINITI Q60
- 2016 INFINITI Q60
- 2017 to 2021 INFINITI Q60
- 2014 to 2019 INFINITI Q70
- 2014 to 2018 INFINITI Q70 HYBRID
- 2019 INFINITI Q70L
- 2011 to 2012 INFINITI QX
- 2017 to 2019 INFINITI QX30
- 2005 to 2009 INFINITI QX4
- 2014 to 2017 INFINITI QX50
- 2018 INFINITI QX50
- 2019 to 2022 INFINITI QX50
- 2022 INFINITI QX55
- 2005 to 2013 INFINITI QX56
- 2014 to 2020 INFINITI QX60
- 2022 INFINITI QX60
- 2014 to 2019 INFINITI QX60 HYBRID
- 2014 to 2017 INFINITI QX70
- 2014 to 2022 INFINITI QX80
- 2019 INFINITI rQ50 HYBRID
- 2022 INFINITI redundant QX55

## Recalls for the same vehicles and component

- [17V476000](/recalls/nhtsa/17V476000.md), 2017-07-27: ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- [14V138000](/recalls/nhtsa/14V138000.md), 2014-03-25: AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:SOFTWARE
- [13V445000](/recalls/nhtsa/13V445000.md), 2013-10-17: ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- [2010129](/recalls/tc/2010129.md), 2010-04-22: Electrical
- [08V521000](/recalls/nhtsa/08V521000.md), 2008-10-07: ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS
- [2008221](/recalls/tc/2008221.md), 2008-06-24: Electrical

## Other bulletins for the same vehicles and component

- [ITB05\-054A](/bulletins/11036439.md), 2026-08-28, Service bulletin: ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN BODY CONTROL MODULE SUB\-HARNESS Voluntary Service Campaign ID \# P5235 is no longer active. · Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P5235. · Discard all previous versions of ITB05\-054.
- [ITB12\-011R](/bulletins/11031701.md), 2026-04-29, Service bulletin: ELECTRICAL SYSTEM. TELEMATICS SERVICE INFORMATION See ITB19\-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit \(TCU\). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set\-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.
- [ITB23\-023A](/bulletins/11014469.md), 2025-02-25, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015\-2024 Q50 \(V37\) 2015\-2018 Q50 Hybrid \(HV37\) 2017\-2022 Q60 \(CV37\) 2015\-2019 Q70 \(Y51\) 2015\-2018 Q70 Hybrid \(HY51\) 2019\-2024 QX50 \(J55\) 2022\-2024 QX55 \(FJ55\) 2015\-2021 QX60 \(L50\) 2022\-2024 QX60 \(L51\) 2015\-2019 QX60 Hybrid \(L50H\) 2015\-2024 QX80 \(Z62\) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions \(e.g., rain, snow, fog, etc.\) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: • The ICC stopped working while driving, • The AEB/FEB warning light is ON, or turned ON, while driving \(Figure 1\), • The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving \(Figure 2\). AND • DTC C1A16, C1A16\-97, C2582, or C2582\-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
- [ITB17\-050C](/bulletins/11014067.md), 2025-02-10, Service bulletin: ENGINE; ELECTRICAL SYSTEM. MIL ON WITH DTC\(S\) STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB17\-050.
- [ITB24\-017A](/bulletins/11013263.md), 2025-01-30, Service bulletin: ENGINE; ELECTRICAL SYSTEM. ENGINE ROOM SUB\-HARNESS IF YOU CONFIRM DTC P06DA\-00 for “ENGINE OIL PRESSURE CONTROL” is stored as current \(active\) with CONSULT\-III plus \(C\-III plus\). ACTION Replace the engine room sub\-harness. Refer to the SERVICE PROCEDURE in this bulletin. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [ITB24\-009](/bulletins/11006992.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE APPLIED VEHICLES: 2022\-2024 QX60 \(L51\) APPLIED DATES: Built on or before February 28, 2024 APPLIED DRIVETRAINS: AWD IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed or accelerating from a stop, AND The issue is resolved by unplugging the Actuator Assembly \(AWD Actuator\) on the rear Final Drive Unit. ACTION Refer to the SERVICE PROCEDURE below to: 1. Remove the Electro\-hydraulic Coupling Assembly \(AWD Coupler\). 2. Clean the Coupling Oil Tank. 3. Inspect the Breather Tube and Bolt. 4. Replace the Electro\-hydraulic Coupling Assembly \(AWD Coupler\). IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [ITB24\-002A](/bulletins/11006991.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. DTC P161F FOR IMMOBILIZER CODE STORED IN ECM WITH VEHICLE NO\-START CONDITION APPLIED VEHICLES: APPLIED DATES: 2022\-2023 QX60 \(L51\) Built on or before October 17, 2022 IF YOU CONFIRM The vehicle cranks but will not start, and DTC P161F for “IMMOBILIZER” is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [ITB23\-015A](/bulletins/11006990.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. DTC B2E1B\-06 \(AUTOMATIC ECALL\) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020\-2024 Q50 \(V37\) 2020\-2022 Q60 \(CV37\) 2020\-2024 QX80 \(Z62\) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit \(TCU\). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. When diagnosing DTC B2E1B\-06 for “AUTOMATIC ECALL” on an APPLIED VEHICLE: • If DTC B2E1B\-06 is not “CRNT” in the IVC, do not replace the TCU. Erase the DTC. No further steps are needed. • If DTC B2E1B\-06 is “CRNT” in the IVC, replace the TCU. o Refer to the ESM: REPAIR \> DRIVER INFORMATION \& MULTIMEDIA \> AUDIO, VISUAL \& NAVIGATION SYSTEM \> REMOVAL AND INSTALLATION \> TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page.DTC B2E1B\-06 \(AUTOMATIC ECALL\) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020\-2024 Q50 \(V37\) 2020\-2022 Q60 \(CV37\) 2020\-2024 QX80 \(Z62\) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit \(TCU\). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. When diagnosing DTC B2E1B\-06 for “AUTOMATIC ECALL” on an APPLIED VEHICLE: • If DTC B2E1B\-06 is not “CRNT” in the IVC, do not replace the TCU. Erase the DTC. No further steps are needed. • If DTC B2E1B\-06 is “CRNT” in the IVC, replace the TCU. o Refer to the ESM: REPAIR \> DRIVER INFORMATION \& MULTIMEDIA \> AUDIO, VISUAL \& NAVIGATION SYSTEM \> REMOVAL AND INSTALLATION \> TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Please discard previous versions of this bulletin.
- [ITB22\-022B](/bulletins/11006967.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. SOFTWARE UPDATE POP\-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22\-022.
- [ITB22\-020B](/bulletins/11006966.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit \(TCU\) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re\-enable the automatic collision notification function. Some models will store DTC B2E1B\-97 for “Automatic eCAll locked” as “CURRENT” when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B\-97 for “Automatic eCAll locked” set as “CURRENT”, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is “UNLOCK”.

JSON: [/v1/bulletins/10208930](/v1/bulletins/10208930)

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