# Service bulletin LI82.95\-P\-074415

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10208751
- Published by NHTSA: 2022\-03\-04
- Manufacturer's number: LI82.95\-P\-074415
- Manufacturer's date: 2022\-02\-22
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Complaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start \(RES\) command from the Mercedes me app. The customer may receive the following message in the Mercedes me app: "Your vehicle's engine has been switched off because the engine control unit or the engine itself was switched off permanently." Cause Engine running status signal causes Electronic Ignition Switch \(EZS\) to switch off the engine. Remedy Check the software of the EZS for two possible scenarios. Update EZS Software or Replace EZS as necessary.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10208751-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10208751-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2020 to 2021 MERCEDES\-BENZ AMG GLE43
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53
- 2020 to 2021 MERCEDES\-BENZ AMG GLE63
- 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S
- 2020 to 2022 MERCEDES\-BENZ AMG GLS63
- 2021 MERCEDES\-BENZ AMG GLS63S
- 2020 to 2022 MERCEDES\-BENZ GLE 350
- 2020 to 2021 MERCEDES\-BENZ GLE 350 E
- 2020 to 2022 MERCEDES\-BENZ GLE 450
- 2020 to 2021 MERCEDES\-BENZ GLE 580
- 2022 MERCEDES\-BENZ GLE 580 4MATIC
- 2020 MERCEDES\-BENZ GLS 450
- 2022 MERCEDES\-BENZ GLS 450 4MATIC
- 2020 MERCEDES\-BENZ GLS 580 4MATIC
- 2022 MERCEDES\-BENZ GLS 580 4MATIC
- 2021 MERCEDES\-BENZ GLS450
- 2021 MERCEDES\-BENZ GLS580
- 2021 MERCEDES\-BENZ MAYBACH GLS600
- 2021 MERCEDES\-MAYBACH GLS 600
- 2022 MERCEDES\-MAYBACH GLS 600 4MATIC

JSON: [/v1/bulletins/10208751](/v1/bulletins/10208751)

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