# Service bulletin LI82.85\-P\-074357

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10208747
- Published by NHTSA: 2022\-03\-04
- Manufacturer's number: LI82.85\-P\-074357
- Manufacturer's date: 2022\-02\-10
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

Complaint Customer may have the following complaints: • Mobile device will not connect to the vehicle's WLAN network • No outbound internet access over WiFi • Mobile device bluetooth pairing is not possible • Apple Carplay and Android Auto are inoperable • USB devices are not recognized Cause Current MBUX multimedia system \(A26/17\) software release Remedy Performing a user data reset via the Central Display \(settings \-\> system \-\> reset\) will remedy the complaint. Updated MBUX multimedia system \(A26/17\) software is scheduled for release Q3 2022. Note: Do not replace parts for this complaint

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10208747-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10208747-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2021 MERCEDES\-BENZ S 500
- 2022 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 560
- 2021 MERCEDES\-BENZ S 580
- 2022 MERCEDES\-BENZ S 580 4MATIC
- 2022 MERCEDES\-MAYBACH S 680 4MATIC

JSON: [/v1/bulletins/10208747](/v1/bulletins/10208747)

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