# Service bulletin L\-SB\-0047\-18 Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10207953
- Published by NHTSA: 2022\-02\-14
- Manufacturer's number: L\-SB\-0047\-18 Rev
- Manufacturer's date: 2022\-01\-18
- NHTSA component: EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM

## NHTSA's summary

TSB: Some 2018 ? 2020 model year Lexus vehicles with audio \(version 1065\) or earlier, and navigation \(version 1065\) or earlier may exhibit one or more of the following conditions: ?Apple CarPlay® intermittently inoperative. ?Voice recognition does not start when ?Waiting for the beep? is displayed. ?Audio does not resume after listening to a voicemail. ?Abnormal screen appearance during Apple CarPlay®. ?Voice recognition inoperative when connecting a device for Projection mode. ?After ACC OFF/ON the music will resume and pause when using Apple CarPlay®. ?Music information is incorrect when using Spotify® via Bluetooth® Audio Mode. ?Apple CarPlay® does not start after connecting phone and selecting Projection mode. ?CD source sub\-screen is not displayed. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation \(version 1050\) or earlier may exhibit one or more of the following conditions: ?The analog clock shows one hour ahead, then immediately adjusts back one hour after ACC ON. ?No sound and reset when playing Spotify® via Bluetooth® Audio. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation \(version 1030\) or earlier may exhibit one or more of the following conditions: ?WiFi becomes inoperative or can not be enabled. ?Navigation reset while driving. ?Navigation shows vehicle in the wrong location. Some 2019 model year ES 300h and ES 350 vehicles with Panasonic navigation \(version 1000\) may exhibit one or more of the following conditions: ?No sound after an incoming Bluetooth® phone call. ?Excessive severe weather alert messages. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10207953-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10207953-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system, Equipment and accessories

## Vehicles listed

- 2019 LEXUS ES HYBRID
- 2019 LEXUS ES350
- 2018 to 2020 LEXUS LC HYBRID
- 2018 to 2020 LEXUS LC500
- 2018 to 2019 LEXUS LS HYBRID
- 2018 to 2020 LEXUS LS500
- 2018 to 2020 LEXUS NX HYBRID
- 2018 to 2020 LEXUS NX300
- 2018 to 2020 LEXUS RC 300
- 2018 to 2020 LEXUS RC 350
- 2018 to 2020 LEXUS RC F
- 2019 LEXUS UX HYBRID
- 2019 LEXUS UX200

JSON: [/v1/bulletins/10207953](/v1/bulletins/10207953)

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