# Service bulletin SSM 50379

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10207049
- Published by NHTSA: 2022\-02\-04
- Manufacturer's number: SSM 50379
- Manufacturer's date: 2022\-01\-07
- NHTSA component: VISIBILITY:SUN/MOON ROOF ASSEMBLY

## NHTSA's summary

Some 2011\-2022 Explorer and 2020\-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water leak prior to replacing the motor. Refer to Workshop Manual \(WSM\), Section 501\-17, Pinpoint Test A for 2011\-2016 and Pinpoint Test B for 2017\-2022 for identifying the source of the water leak.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10207049-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10207049-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Sunroof

## Vehicles listed

- 2011 to 2022 FORD EXPLORER
- 2013 to 2019 FORD EXPLORER POLICE INTERCEPT
- 2020 to 2022 LINCOLN AVIATOR

## Other bulletins for the same vehicles and component

- [ASI\-44713](/bulletins/10057395.md), 2015-05-26, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. LINCOLN/FORD: ON SOME VEHICLES, THE MOON ROOF SUNSHADE BINDING IS EXPERIENCING ISSUES SUCH AS RETAINING CLIPS/TABS ARE BROKEN AND ITS HARD TO OPEN OR CLOSE. MODEL 2009\-14 MKS, 2011\-15 EXPLORER, 2013\-14 ESCAPE. \*PE

JSON: [/v1/bulletins/10207049](/v1/bulletins/10207049)

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