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Service bulletin A21100B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10206988
Published by NHTSA2022-02-04
Manufacturer's numberA21100B
Manufacturer's date2022-01-29
NHTSA componentAIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

NHTSA's summary

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags

Trouble codes named

U3000

Vehicles listed
HONDA ACCORD2020, 2021
HONDA CIVIC2020, 2021
HONDA CLARITY2021
HONDA CLARITY ELECTRIC2020 (the catalog's model; the bulletin names a series or trim of it)
HONDA CLARITY FUEL CELL2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
HONDA CLARITY PLUG-IN HYBRID2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
HONDA CR-V2020, 2021
HONDA FIT2020
HONDA HR-V2020, 2021
HONDA INSIGHT2020, 2021
HONDA ODYSSEY2020, 2021
HONDA PASSPORT2020, 2021
HONDA PILOT2020, 2021
HONDA RIDGELINE2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3320002026-05-21. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
26V2270002026-04-09. AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
20240592024-02-01. Airbag
24V0640002024-02-01. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A21100B2022-01-11. Service bulletin. ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
A21100B2021-10-28. Service bulletin. ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
ATI&072820219012021-08-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&070720219012021-07-20. Service bulletin. "Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind."
ATI&061520219022021-06-22. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&052820219042021-06-04. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS040820219012021-04-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS032520219022021-04-05. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS030320212021-03-09. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS022620219032021-03-02. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.