# Service bulletin NTB99\-001F A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10206391 - Published by NHTSA: 2022\-01\-08 - Manufacturer's number: NTB99\-001F - Manufacturer's date: 2021\-12\-07 - NHTSA component: SUSPENSION ## NHTSA's summary STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10206391-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10206391-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Suspension ## Vehicles listed - 1991 NISSAN 200SX - 1995 to 1998 NISSAN 200SX - 1999 NISSAN 200SX - 2001 NISSAN 200SX - 1990 to 1999 NISSAN 240SX - 1991 to 1996 NISSAN 300ZX - 2003 to 2009 NISSAN 350Z - 2009 to 2020 NISSAN 370Z - 1992 NISSAN ALTIMA - 1993 to 2022 NISSAN ALTIMA - 2007 to 2011 NISSAN ALTIMA HYBRID - 1998 NISSAN ALTRA - 2000 NISSAN ALTRA - 2002 NISSAN ALTRA - 2009 to 2014 NISSAN CUBE - 2015 to 2016 NISSAN CUBE - 1991 to 1997 NISSAN D21 - 2007 to 2008 NISSAN DUALIS - 2009 NISSAN EQUATOR - 1998 to 2022 NISSAN FRONTIER - 2000 to 2001 NISSAN HYPERMINI - 2011 to 2017 NISSAN JUKE - 2018 to 2021 NISSAN KICKS - 1994 to 1995 NISSAN KING CAB - 2010 NISSAN LEAF - 2011 to 2022 NISSAN LEAF - 1990 to 2014 NISSAN MAXIMA - 2015 NISSAN MAXIMA - 2016 to 2022 NISSAN MAXIMA - 2003 to 2007 NISSAN MURANO - 2008 NISSAN MURANO - 2009 to 2022 NISSAN MURANO - 2015 to 2017 NISSAN MURANO HYBRID - 2012 to 2021 NISSAN NV - 2012 to 2014 NISSAN NV1500 - 2016 to 2021 NISSAN NV1500 - 2013 to 2021 NISSAN NV200 - 2014 to 2019 NISSAN NV200 TAXI - 2012 to 2021 NISSAN NV2500 - 2012 to 2013 NISSAN NV3500 - 2015 to 2019 NISSAN NV3500 - 2021 to 2022 NISSAN NV3500 - 1991 to 1993 NISSAN NX - 1991 to 2022 NISSAN PATHFINDER - 2014 to 2016 NISSAN PATHFINDER HYBRID - 1996 to 1997 NISSAN PICK UP XE - 1990 NISSAN PULSAR - 1991 to 1992 NISSAN QUEST - 1993 to 2002 NISSAN QUEST - 2004 to 2009 NISSAN QUEST - 2010 NISSAN QUEST - 2011 to 2017 NISSAN QUEST - 2014 to 2015 NISSAN ROADSTER - 1999 NISSAN ROGUE - 2007 NISSAN ROGUE - 2008 to 2021 NISSAN ROGUE - 2017 to 2019 NISSAN ROGUE HYBRID - 2017 to 2019 NISSAN ROGUE SPORT - 1991 to 2022 NISSAN SENTRA - 2001 NISSAN SERENA - 1991 to 1992 NISSAN STANZA - 1993 to 1996 NISSAN STANZA - 2000 to 2001 NISSAN TERRANO - 2004 to 2015 NISSAN TITAN - 2017 to 2021 NISSAN TITAN - 2016 NISSAN TITAN XD - 2020 to 2021 NISSAN TITAN XD - 2007 to 2022 NISSAN VERSA - 2014 to 2019 NISSAN VERSA NOTE - 1999 NISSAN XTERRA - 2000 to 2015 NISSAN XTERRA - 2016 NISSAN XTERRA - 2022 NISSAN redundant ALTIMA - 2015 NISSAN redundant NV - 2022 NISSAN redundant ROGUE - 2020 to 2021 NISSAN redundant ROGUE SPORT ## Recalls for the same vehicles and component - [2021350](/recalls/tc/2021350.md), 2021-05-28: Suspension - [21V402000](/recalls/nhtsa/21V402000.md), 2021-05-27: SUSPENSION:REAR:AXLE:SPINDLE; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM - [2021144](/recalls/tc/2021144.md), 2021-03-15: Suspension - [2017493](/recalls/tc/2017493.md), 2017-10-12: Suspension - [17V637000](/recalls/nhtsa/17V637000.md), 2017-10-11: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS - [2015402](/recalls/tc/2015402.md), 2015-09-14: Suspension - [15V573000](/recalls/nhtsa/15V573000.md), 2015-09-14: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS - [12V494000](/recalls/nhtsa/12V494000.md), 2012-10-10: SUSPENSION; STEERING - [12V462000](/recalls/nhtsa/12V462000.md), 2012-09-20: SUSPENSION:FRONT:HUB - [11V371000](/recalls/nhtsa/11V371000.md), 2011-07-19: SUSPENSION ## Other bulletins for the same vehicles and component - [NTB23\-078B](/bulletins/11005300.md), 2024-07-29, Service bulletin: SUSPENSION. VOLUNTARY SAFETY RECALL CAMPAIGN 2020\-2022 SENTRA; INNER TIE ROD INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2020\-2022 Sentra vehicles to replace both inner tie rods. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23B3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems \(DBS\) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient \(tourist\) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. - [NTB23\-078](/bulletins/11005299.md), 2024-07-29, Service bulletin: SUSPENSION. REVISION 4 Please discard earlier versions of this bulletin. The announcement from July 2, 2024 has been revised to include the following: • The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning August 9, 2024 • Parts on order in DBS will be fulfilled - [NTB23\-078B](/bulletins/11004150.md), 2024-07-10, Service bulletin: SUSPENSION. REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 18, 2024 has been revised to include the following: • Parts for this campaign will continue to remain on restriction until further notice. • Continue to order parts via DBS and orders will be filled as quickly as parts are received. • The parts availability condition will be closely monitored. - [NTB23\-078B](/bulletins/11004146.md), 2024-07-10, Service bulletin: SUSPENSION. VOLUNTARY SAFETY RECALL CAMPAIGN 2020\-2022 SENTRA; INNER TIE ROD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB24\-023](/bulletins/11002536.md), 2024-06-28, Service bulletin: SUSPENSION. POPPING NOISE FROM FRONT SUSPENSION WHEN TURNING SERVICE INFORMATION Individual strut components are available to service specific issues that have been diagnosed in a strut assembly. If a strut has been confirmed as having a popping noise while turning, refer to the Repair Overview flow chart on page 2 to confirm that the SERVICE PROCEDURE on page 3 applies. HINT: The SERVICE PROCEDURE in this bulletin is only meant to supplement the information found in the Electronic Service Manual \(ESM\). Refer to the ESM for information to remove and service the vehicle’s struts. - [NTB24\-011](/bulletins/10251537.md), 2024-03-08, Service bulletin: SUSPENSION. ROAD DEBRIS PRESENT ON REAR SHOCK MOUNTS IF YOU CONFIRM The customer states that they hear a clicking, rattle, or squeak noise from the rear of the vehicle when driving over bumps, AND You confirm there is not a debris cap present on the rear shock absorber mounting bracket and road debris is present on the shock absorber mounting bracket. ACTION Replace both rear shock absorber mounting brackets and install debris caps. - [NTB23\-051](/bulletins/10237837.md), 2023-06-19, Service bulletin: SUSPENSION. VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE WHEN TURNING IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed, AND The issue is resolved by unplugging the Actuator Assembly \(AWD Actuator\) on the rear Final Drive Unit. ACTION 1. Remove the Electro\-hydraulic Coupling Assembly \(AWD Coupler\). 2. Clean the Coupling Oil Tank. 3. Replace the Electro\-hydraulic Coupling Assembly \(AWD Coupler\). - [NTB22\-045A](/bulletins/10234071.md), 2023-04-10, Service bulletin: SUSPENSION; STEERING; ENGINE AND ENGINE COOLING. RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB21\-045](/bulletins/10197176.md), 2021-06-12, Service bulletin: SUSPENSION. 2013\-2018 ALTIMA AND 2016\-2018 MAXIMA; REAR SUSPENSION LOWER LINK IF YOU CONFIRM The customer experiences a knocking or rattling noise from the rear of the vehicle, Or The rear wheel and tire assemblies have a large amount of positive camber. ACTION Replace both rear lower links. - [NTB09\-055A](/bulletins/10196980.md), 2021-06-11, Service bulletin: SUSPENSION. VOLUNTARY SERVICE CAMPAIGN 2009 FRONTIER AND XTERRA; TORSION TUBE WELD Service Campaign ID \# PC007 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# PC007. • Discard all previous versions of NTB09\-055. 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