# Service bulletin NTB21\-077

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10206313
- Published by NHTSA: 2022\-01\-08
- Manufacturer's number: NTB21\-077
- Manufacturer's date: 2021\-11\-22
- NHTSA component: SEATS

## NHTSA's summary

DRIVERS POWER SEAT IS INOPERATIVE IF YOU CONFIRM The customer states that one or more of the driver \(LH\) seat controls are \(or were\) inoperative, AND/OR The windows, sunroof, sunshade and power mirrors are \(or were\) inoperative. NOTE: A no start condition may also be present. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Inspect the power seat switch wiring harness for damage. 2. Repair any damage found. 3. Install the rubber grommet listed in PARTS INFORMATION.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10206313-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10206313-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2013 to 2018 NISSAN ALTIMA
- 2015 to 2021 NISSAN MURANO

## Recalls for the same vehicles and component

- [2016179](/recalls/tc/2016179.md), 2016-04-25: Seats And Restraints

## Other bulletins for the same vehicles and component

- [NTB19\-071C](/bulletins/10234044.md), 2023-04-10, Service bulletin: SEATS; AIR BAGS. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB16\-034](/bulletins/10194209.md), 2021-05-24, Service bulletin: EQUIPMENT; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. 2015 Mur ano; Buzz noise from seat with seat climate cointrol heater turned on
- [NTB16034](/bulletins/10192790.md), 2021-05-10, Service bulletin: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS; EQUIPMENT. IF YOU CONFIRM A buzz noise coming from: \- The driver seat when the driver seat climate control heater is turned ON. and/or \- The passenger seat when the passenger seat climate control heater is turned ON. ACTION Replace the climate controlled seat control unit. \- Replace the control unit only for the seat that is making the buzz noise. \- Refer to the Electronic Service Manual \(ESM\), section SE\-Seat, for replacement information. See this bulletin for further information.
- [NTB13052B](/bulletins/10192206.md), 2021-05-10, Service bulletin: SEATS. On certain Model Year 2013 Nissan Altima Sedan vehicles equipped with heated front seats, the seat heating feature may not work as designed. Nissan will conduct a Voluntary Service Campaign by inspecting the seat harnesses and if necessary, install seat sub\-harnesses to resolve the issue at no charge for parts or labor. Campain ID: PC212 See this bulletin for further detail.
- [NTB13007](/bulletins/10192195.md), 2021-05-10, Service bulletin: SEATS; ELECTRICAL SYSTEM; WHEELS; STEERING; AIR BAGS. SERVICE INFORMATION If you confirm there is a need to replace the steering wheel switches on an Applied Vehicle for any reason: \- Do not replace the driver air bag module. The steering wheel switches are now available as a separate service part. \- Refer to the Service Procedure in this bulletin for steering wheel switch removal and installation instructions. See this bulletin for further detail.
- [PC212OL](/bulletins/10192176.md), 2021-05-10, Service bulletin: SEATS. Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the seat subharnesses on certain 2013 Nissan Altima Sedan vehicles equipped with heated front seats.
- [PC212](/bulletins/10192174.md), 2021-05-10, Service bulletin: SEATS. Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the seat subharnesses on certain 2013 Nissan Altima Sedan vehicles equipped with heated front seats.
- [NTB19\-004a](/bulletins/10168901.md), 2019-12-06, Service bulletin: SEATS; ELECTRICAL SYSTEM. 2015\-2019 MURANO AND 2016\-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB19\-004](/bulletins/10153029.md), 2019-02-19, Service bulletin: SEATS. 2015\-2019 MURANO AND 2016\-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: \- Heating and cooling features do not operate And \- The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [REVISION 1\-PC657](/bulletins/10152517.md), 2019-01-07, Service bulletin: SEATS. Front Passenger Seatback Voluntary Service Campaign REVISED November 16, 2018 Please discard earlier versions of this bulletin. The announcement from October 5, 2018 has been revised to include the following: The following parts are no longer on restriction and may be ordered via normal ordering process beginning November 16, 2018. \- 87600\-9HT0B Seatback \(Beige/C\) \- 87600\-9HT2A Seatback \(Charcoal/G\) \- 87600\-9HU1C Seatback \(Sport Interior/Z\) Parts currently on order in DBS will be fulfilled

JSON: [/v1/bulletins/10206313](/v1/bulletins/10206313)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20NTB21-077&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10206313&vehicle=Service%20bulletin%20NTB21-077)