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Service bulletin BIG5DEC21_27A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10206167
Published by NHTSA2022-01-07
Manufacturer's numberBIG5DEC21_27A
Manufacturer's date2021-12-14
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM

NHTSA's summary

Voice guidance concerns when using Apple CarPlay.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
JAGUAR E-PACE2018, 2019, 2020, 2021, 2022
JAGUAR F-PACE2016
JAGUAR F-PACE2017, 2018, 2019, 2020, 2021, 2022
JAGUAR F-TYPE2016, 2017, 2018, 2019, 2020, 2021, 2022
JAGUAR I-PACE2019, 2020, 2021, 2022
JAGUAR XE2016
JAGUAR XE2017, 2018, 2019, 2020, 2021
JAGUAR XE2022
JAGUAR XF2016, 2017, 2018, 2019, 2020, 2021, 2022
JAGUAR XJ2016, 2017, 2018, 2019
JAGUAR XJ2020 to 2022
JAGUAR XK2016 to 2017
JAGUAR XK2020
LAND ROVER RANGE ROVER2016, 2017, 2018, 2019, 2020, 2021, 2022
LAND ROVER RANGE ROVER EVOQUE2016, 2017, 2018, 2019, 2020, 2021, 2022
LAND ROVER RANGE ROVER SPORT2016, 2017, 2018, 2019, 2020, 2021, 2022
LAND ROVER RANGE ROVER VELAR2017 (the catalog's model; the bulletin names a series or trim of it)
LAND ROVER RANGE ROVER VELAR2018, 2019, 2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5990002026-09-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
26V2480002026-04-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
26V0670002026-02-05. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V0170002025-01-16. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
24V9270002024-12-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V6330002024-08-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V1830002024-03-07. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0860002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0850002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V7090002023-10-19. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N861 Range Rover 17JUL262026-08-05. Other. Mild Hybrid Electric Vehicle (MHEV) Battery Offline
N861 Range Rover 16JUN262026-07-08. Other. 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions.
N861 Range Rover 15MAY262026-06-04. Other. 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
N861 Range Rover 17APR262026-05-07. Other. On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated,
N928 Range Rover 20MAR262026-04-07. Other. Software Over The Air (SOTA) updates are failing to complete.
N869 Range Rover 20MAR262026-04-07. Other. Software Over The Air (SOTA) updates are failing to complete.
H474 Jaguar 20MAR262026-04-07. Other. Software Over The Air (SOTA) updates are failing to complete
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
SSM76411 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N861 02-20-202026-03-06. Other. The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.