# Service bulletin LI8285P073387Ver

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10205812
- Published by NHTSA: 2022\-01\-03
- Manufacturer's number: LI8285P073387Ver
- Manufacturer's date: 2021\-08\-27
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

The customer may note that the Dashcam feature is inoperable with one of the following complaints.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10205812-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10205812-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 to 2022 MERCEDES\-BENZ A 220
- 2020 to 2021 MERCEDES\-BENZ AMG A35
- 2020 MERCEDES\-BENZ AMG A45
- 2020 to 2022 MERCEDES\-BENZ AMG CLA35
- 2020 to 2022 MERCEDES\-BENZ AMG CLA45
- 2019 to 2021 MERCEDES\-BENZ AMG CLS53
- 2017 to 2018 MERCEDES\-BENZ AMG E43
- 2019 to 2022 MERCEDES\-BENZ AMG E53
- 2021 MERCEDES\-BENZ AMG E53 S
- 2018 to 2022 MERCEDES\-BENZ AMG E63
- 2018 to 2022 MERCEDES\-BENZ AMG E63S
- 2020 to 2022 MERCEDES\-BENZ AMG GLB35
- 2019 to 2021 MERCEDES\-BENZ AMG GLE43
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53
- 2019 to 2021 MERCEDES\-BENZ AMG GLE63
- 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S
- 2019 to 2021 MERCEDES\-BENZ AMG GT
- 2019 to 2020 MERCEDES\-BENZ AMG GT 63
- 2019 to 2020 MERCEDES\-BENZ AMG GT C
- 2019 to 2020 MERCEDES\-BENZ AMG GT R
- 2019 to 2020 MERCEDES\-BENZ AMG GT S
- 2020 to 2022 MERCEDES\-BENZ AMG GT43
- 2019 to 2022 MERCEDES\-BENZ AMG GT53
- 2019 to 2022 MERCEDES\-BENZ AMG GT63
- 2022 MERCEDES\-BENZ AMG GT63 S
- 2019 to 2021 MERCEDES\-BENZ AMG GT63S
- 2022 MERCEDES\-BENZ CLA
- 2020 to 2021 MERCEDES\-BENZ CLA 250
- 2019 to 2022 MERCEDES\-BENZ CLS 450
- 2018 to 2019 MERCEDES\-BENZ E 300
- 2020 to 2021 MERCEDES\-BENZ E 350
- 2021 MERCEDES\-BENZ E 350 E
- 2018 MERCEDES\-BENZ E 400
- 2019 to 2022 MERCEDES\-BENZ E 450
- 2017 MERCEDES\-BENZ E300
- 2017 MERCEDES\-BENZ E350
- 2017 MERCEDES\-BENZ E400
- 2018 MERCEDES\-BENZ E43 AMG
- 2017 MERCEDES\-BENZ E550
- 2019 MERCEDES\-BENZ E63
- 2020 MERCEDES\-BENZ E63 AMG
- 2018 to 2019 MERCEDES\-BENZ E63S
- 2020 MERCEDES\-BENZ GLB 200
- 2020 to 2022 MERCEDES\-BENZ GLB 250
- 2019 to 2022 MERCEDES\-BENZ GLE 350
- 2020 to 2021 MERCEDES\-BENZ GLE 350 E
- 2019 MERCEDES\-BENZ GLE 400
- 2020 to 2022 MERCEDES\-BENZ GLE 450
- 2019 MERCEDES\-BENZ GLE 550 E
- 2020 to 2021 MERCEDES\-BENZ GLE 580
- 2022 MERCEDES\-BENZ GLE 580 4MATIC

## Recalls for the same vehicles and component

- [2020632](/recalls/tc/2020632.md), 2020-12-18: Accessories

## Other bulletins for the same vehicles and component

- [LI82.85\-P\-076799](/bulletins/10241790.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 \- control unit for telematics services \(HERMES\). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re\-commissioning of the control unit N112/9 \- Control unit for telematics services \(HERMES\), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 \- Control unit for telematics services \(HERMES\), this fault will no longer occur in future.
- [LI82.85\-P\-075375](/bulletins/10238424.md), 2023-07-03, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. In the MBUX weather app, the temperature is displayed in the wrong unit \(Fahrenheit instead of °C, or vice versa\). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone \(settings \-\> units\)
- [LI82.85\-P\-075044](/bulletins/10217163.md), 2022-08-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right\-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" \-\> "Accessibility" \-\> "Touch" and turn the "BackTap" option OFF.
- [LI46.15\-P\-063353](/bulletins/10217157.md), 2022-08-04, Service bulletin: STEERING; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position \(e.g. with Easy Entry function\). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle \(differentiated according to model and vehicle manufacturing date\) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
- [SC\-2021070006](/bulletins/10217148.md), 2022-08-04, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. Mercedes\-Benz AG \(“MBAG”\), the manufacturer of Mercedes\-Benz vehicles, has determined that on certain Model Year 2021 CLA \(118 platform\), GLE/GLS \(167 platform\), C\-Class \(205 platform\), E\-Class \(213 platform\), GLA \(247 platform\), GLC \(253 platform\), AMG GT \(290 platform\) and G\-Class \(463 platform\) model series vehicles, the installed ignition coils may not correspond to current specifications. This may result in misfire, reduced engine output, and illumination of the Malfunction Indicator Lamp \(MIL\). What We’re Doing MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes\- Benz dealership will replace the ignition coils.
- [P\-SC\-2022030014](/bulletins/10213058.md), 2022-06-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mercedes\-Benz AG \(“MBAG”\), the manufacturer of Mercedes\-Benz, has determined that on certain Model Year \(“MY”\) 2021 CLA\-Class, GLA\-Class, GLE\-Class, GLS\-Class, A\-Class, C\-Class, E\-Class, GLB\-Class, CLS\-Class, and AMG GT 4\-doors/Coupe \(118, 167, 177, 190, 213, 238, 247, 257, and 290 platform\). The possibility exists that the information regarding radar sensor MMRV1 may be incorrect, and therefore the printed operator’s manual may not align with the internal vehicle specifications. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes\-Benz dealer will check and replace the printed operator’s manual, if necessary.
- [SC\-2022010008](/bulletins/10208671.md), 2022-03-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Mercedes\-Benz AG \(“MBAG”\), the manufacturer of Mercedes\-Benz vehicles, has determined that on certain MY 2021\-22 A\-Class \(177 platform\), CLA\-Class \(118 platform\), CLS\-Class \(257 platform\), E\-Class \(213 and 238 platform\), GLA\-Class, GLBClass \(247 platform\), GLC\-Class \(253 platform\), GLE\-Class, GLS\-Class \(167 platform\), and GT\-Class \(290 platform\) vehicles, the software for the MBUX control unit does not correspond with the latest series production configuration, and subsequently, navigation may not be available. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes\-Benz dealer will update the MBUX control unit software.
- [LI83.57\-P\-074092](/bulletins/10207202.md), 2022-02-04, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM. Complaint No longer possible to adjust the temperature at the "Touchscreen Rear" \(part of Rear Business Package, code 224\) Cause Software error in the head unit. Remedy Warning: Replacing parts does not solve the problem\! A software remedy for the head unit is currently in development. As soon as the software remedy is available, this TIPS document will be updated.
- [LI18.00\-P\-073137](/bulletins/10207183.md), 2022-02-04, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT. Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" \(or similar\) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Remedy 1\- Read off oil level in instrument cluster and correct if necessary. 2\- Perform approx. 10\-15 engine starts, then clear fault codes. 3\- Perform road test with vehicle. If fault code reoccurs during road test: Install new directional control valve.
- [LI8285P073387Ver](/bulletins/10205811.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints.

JSON: [/v1/bulletins/10205812](/v1/bulletins/10205812)

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