# Service bulletin LI8270P071024 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10205803 - Published by NHTSA: 2022\-01\-03 - Manufacturer's number: LI8270P071024 - Manufacturer's date: 2021\-08\-27 - NHTSA component: EQUIPMENT:ELECTRICAL ## NHTSA's summary The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10205803-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10205803-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2002 to 2009 MERCEDES BENZ G500 - 2002 to 2009 MERCEDES BENZ G55 - 2006 to 2009 MERCEDES BENZ G550 - 2019 to 2020 MERCEDES\-BENZ AMG CLS53 - 2016 MERCEDES\-BENZ AMG G65 - 2016 to 2022 MERCEDES\-BENZ AMG GLC43 - 2018 to 2022 MERCEDES\-BENZ AMG GLC63 - 2020 to 2022 MERCEDES\-BENZ AMG GLC63 S - 2018 to 2019 MERCEDES\-BENZ AMG GLC63S - 2016 to 2020 MERCEDES\-BENZ AMG GT - 2019 to 2020 MERCEDES\-BENZ AMG GT 63 - 2018 to 2020 MERCEDES\-BENZ AMG GT C - 2017 MERCEDES\-BENZ AMG GT C ROADSTER - 2018 to 2020 MERCEDES\-BENZ AMG GT R - 2018 MERCEDES\-BENZ AMG GT ROADSTER - 2016 to 2020 MERCEDES\-BENZ AMG GT S - 2020 MERCEDES\-BENZ AMG GT43 - 2019 to 2020 MERCEDES\-BENZ AMG GT53 - 2019 to 2020 MERCEDES\-BENZ AMG GT63 - 2019 to 2020 MERCEDES\-BENZ AMG GT63S - 2018 MERCEDES\-BENZ AMG GTA - 2014 to 2021 MERCEDES\-BENZ AMG S63 - 2015 to 2016 MERCEDES\-BENZ AMG S63 4MATIC - 2015 to 2020 MERCEDES\-BENZ AMG S65 - 2019 to 2020 MERCEDES\-BENZ CLS 450 - 2018 to 2019 MERCEDES\-BENZ E 300 - 2020 to 2021 MERCEDES\-BENZ E 350 - 2021 MERCEDES\-BENZ E 350 E - 2018 MERCEDES\-BENZ E 400 - 2019 to 2022 MERCEDES\-BENZ E 450 - 2017 MERCEDES\-BENZ E300 - 2017 MERCEDES\-BENZ E350 - 2017 MERCEDES\-BENZ E400 - 2018 MERCEDES\-BENZ E43 AMG - 2017 MERCEDES\-BENZ E550 - 2019 MERCEDES\-BENZ E63 - 2020 MERCEDES\-BENZ E63 AMG - 2018 to 2019 MERCEDES\-BENZ E63S - 2019 to 2022 MERCEDES\-BENZ G 550 - 2010 MERCEDES\-BENZ G500 - 2010 MERCEDES\-BENZ G55 - 2010 to 2011 MERCEDES\-BENZ G550 - 2013 to 2018 MERCEDES\-BENZ G550 - 2013 to 2017 MERCEDES\-BENZ G63 - 2019 to 2020 MERCEDES\-BENZ G63 - 2016 to 2017 MERCEDES\-BENZ GLC - 2018 to 2022 MERCEDES\-BENZ GLC 300 - 2018 to 2020 MERCEDES\-BENZ GLC 350 - 2018 MERCEDES\-BENZ GLC 350 E - 2020 to 2021 MERCEDES\-BENZ GLC 350 E - 2016 to 2017 MERCEDES\-BENZ GLC300 - 2019 MERCEDES\-BENZ GLC350E - 2018 to 2020 MERCEDES\-BENZ S 450 - 2021 MERCEDES\-BENZ S 500 - 2022 MERCEDES\-BENZ S 500 4MATIC - 2018 to 2020 MERCEDES\-BENZ S 550 - 2020 to 2021 MERCEDES\-BENZ S 560 - 2019 to 2020 MERCEDES\-BENZ S 560 E - 2021 MERCEDES\-BENZ S 580 - 2022 MERCEDES\-BENZ S 580 4MATIC - 2014 to 2017 MERCEDES\-BENZ S550 - 2015 to 2017 MERCEDES\-BENZ S550 4MATIC - 2016 MERCEDES\-BENZ S550 HYBRID - 2015 MERCEDES\-BENZ S550E - 2017 MERCEDES\-BENZ S550E - 2018 to 2019 MERCEDES\-BENZ S560 - 2015 to 2017 MERCEDES\-BENZ S600 - 2014 to 2018 MERCEDES\-BENZ S63 - 2017 MERCEDES\-BENZ S65 AMG - 2017 MERCEDES\-BENZ S650 - 2022 MERCEDES\-MAYBACH S 680 4MATIC ## Recalls for the same vehicles and component - [2020632](/recalls/tc/2020632.md), 2020-12-18: Accessories ## Other bulletins for the same vehicles and component - [LI82.85\-P\-076799](/bulletins/10241790.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 \- control unit for telematics services \(HERMES\). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re\-commissioning of the control unit N112/9 \- Control unit for telematics services \(HERMES\), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 \- Control unit for telematics services \(HERMES\), this fault will no longer occur in future. - [LI82.85\-P\-075375](/bulletins/10238424.md), 2023-07-03, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. In the MBUX weather app, the temperature is displayed in the wrong unit \(Fahrenheit instead of °C, or vice versa\). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone \(settings \-\> units\) - [LI82.85\-P\-075044](/bulletins/10217163.md), 2022-08-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right\-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" \-\> "Accessibility" \-\> "Touch" and turn the "BackTap" option OFF. - [LI46.15\-P\-063353](/bulletins/10217157.md), 2022-08-04, Service bulletin: STEERING; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position \(e.g. with Easy Entry function\). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle \(differentiated according to model and vehicle manufacturing date\) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit - [LI83.57\-P\-074092](/bulletins/10207202.md), 2022-02-04, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM. Complaint No longer possible to adjust the temperature at the "Touchscreen Rear" \(part of Rear Business Package, code 224\) Cause Software error in the head unit. Remedy Warning: Replacing parts does not solve the problem\! A software remedy for the head unit is currently in development. As soon as the software remedy is available, this TIPS document will be updated. - [LI18.00\-P\-073137](/bulletins/10207183.md), 2022-02-04, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT. Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" \(or similar\) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Remedy 1\- Read off oil level in instrument cluster and correct if necessary. 2\- Perform approx. 10\-15 engine starts, then clear fault codes. 3\- Perform road test with vehicle. If fault code reoccurs during road test: Install new directional control valve. - [LI8285P073387Ver](/bulletins/10205812.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints. - [LI8285P073387Ver](/bulletins/10205811.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints. - [LI8285P073387Ver](/bulletins/10205810.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints. - [LI8285P073387Ver](/bulletins/10205809.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints: JSON: [/v1/bulletins/10205803](/v1/bulletins/10205803) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20LI8270P071024&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10205803&vehicle=Service%20bulletin%20LI8270P071024)