# Service bulletin 21N11\-S3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10205727
- Published by NHTSA: 2022\-01\-03
- Manufacturer's number: 21N11\-S3
- Manufacturer's date: 2021\-12\-07
- NHTSA component: SERVICE BRAKES, HYDRAULIC

## NHTSA's summary

Certain 2006\-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti\-Lock Brake Systems DOT 3 Brake Fluid and Anti\-Lock Brake System Function In some of the affected vehicles, customers may return to the dealer with complaints of extended brake pedal travel after either 19S54 or 20S14 was previously performed and the program is closed

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10205727-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10205727-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Brakes

## Vehicles listed

- 2006 to 2010 FORD FUSION
- 2006 LINCOLN MKZ
- 2007 to 2010 LINCOLN MKZ
- 2006 LINCOLN ZEPHYR
- 2008 to 2010 LINCOLN ZEPHYR
- 2006 to 2010 MERCURY MILAN

## Recalls for the same vehicles and component

- [2019665](/recalls/tc/2019665.md), 2019-12-20: Brakes
- [19V904000](/recalls/nhtsa/19V904000.md), 2019-12-18: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

## Other bulletins for the same vehicles and component

- [SSM 46132](/bulletins/10091151.md), 2017-02-10, Service bulletin: SERVICE BRAKES. SOME 2008\-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
- [SSM 46132](/bulletins/10090681.md), 2017-02-07, Service bulletin: SERVICE BRAKES. SOME 2008\-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
- [AS\-21769](/bulletins/10039053.md), 2011-07-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE; SERVICE BRAKES, AIR:ANTILOCK; POWER TRAIN. FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. \*RM
- [CSP\-10B13](/bulletins/10032445.md), 2010-03-26, Service bulletin: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT; SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). FORD MERCURY SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME AFFECTED VEHICLES, THE BRAKE SYSTEM SOFTWARE MAY UNNECESSARILY CAUSE THE REGENERATIVE BRAKE SYSTEM TO TRANSITION TO CONVENTIONAL BRAKES WITH FULL ANTILOCK BRAKES \(ABS\) FUNCTION. CSC LETTER WAS REC'D. \*PE UPDATED 9/21/11. \*PE UPDATED 8/1/12. \*PE
- [TSB\-09\-12\-13](/bulletins/10031044.md), 2010-01-04, Service bulletin: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE; SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES; SERVICE BRAKES, ELECTRIC; EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. FORD/MERCURY: SOME VEHICLES MAY EXPERIENCE ELECTRONIC NOISE ON THE MAIN POWER FEED CIRCUIT TO THE BRAKE CONTROL MODULE WITHIN THE 14290 WIRING HARNESS. \*PE

JSON: [/v1/bulletins/10205727](/v1/bulletins/10205727)

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