Service bulletin 19NA104
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10205539 |
| Published by NHTSA | 2021-12-27 |
| Manufacturer's number | 19NA104 |
| Manufacturer's date | 2021-11-08 |
| NHTSA component | ENGINE AND ENGINE COOLING; EQUIPMENT |
NHTSA's summary
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine, Equipment and accessories
| BUICK CASCADA | 2016, 2017, 2018, 2019 |
|---|---|
| BUICK ENCLAVE | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| BUICK ENCORE | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| BUICK ENCORE GX | 2020, 2021, 2022 |
| BUICK ENVISION | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| BUICK LACROSSE | 2014, 2015, 2016, 2017, 2018, 2019 |
| BUICK REGAL | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK VERANO | 2014, 2015, 2016, 2017 |
| CADILLAC ATS | 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CT4 | 2020, 2021, 2022 |
| CADILLAC CT5 | 2020, 2021, 2022 |
| CADILLAC CT6 | 2016, 2017, 2018, 2019, 2020 |
| CADILLAC CTS | 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CTS-V | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ELR | 2014, 2015, 2016, 2017 |
| CADILLAC ESCALADE | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CADILLAC ESCALADE | 2022 |
| CADILLAC ESCALADE ESV | 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE ESV | 2017, 2018, 2019, 2020, 2021, 2022 |
| CADILLAC ESCALADE NA | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC SRX | 2014, 2015, 2016 |
| CADILLAC XT4 | 2019, 2020, 2021, 2022 |
| CADILLAC XT5 | 2017, 2018, 2019, 2020, 2021, 2022 |
| CADILLAC XT6 | 2020, 2021, 2022 |
| CADILLAC XTS | 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET 3500 | 2014 |
| CHEVROLET 3500 | 2016 |
| CHEVROLET 3500 | 2017 to 2019 |
| CHEVROLET 3500 | 2020 |
| CHEVROLET 3500 | 2021 |
| CHEVROLET 3500 | 2022 |
| CHEVROLET 4500 | 2017 to 2019 |
| CHEVROLET 4500 | 2020 |
| CHEVROLET 4500 | 2022 |
| CHEVROLET 4500HD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 4500XD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 5500HD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 5500XD | 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 6500 | 2019 |
| CHEVROLET AVEO | 2014, 2015, 2016 |
| CHEVROLET AVEO | 2018 |
| CHEVROLET BLAZER | 2019, 2020, 2021, 2022 |
| CHEVROLET BOLT EUV | 2022 |
| CHEVROLET BOLT EV | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET CAMARO | 2014, 2015, 2016 |
| CHEVROLET CAMARO | 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET CAPRICE | 2014 to 2017 |
| CHEVROLET CAPTIVA | 2014 to 2016 |
| CHEVROLET CAPTIVA | 2018 |
| CHEVROLET CHEVEROLET SS | 2014 to 2017 |
| CHEVROLET CITY EXPRESS | 2015, 2016 |
| CHEVROLET COLORADO | 2014 |
| CHEVROLET COLORADO | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET CORVETTE | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET CRUZE | 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET EQUINOX | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET EXPRESS | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET IMPALA | 2014, 2015, 2016 |
| CHEVROLET IMPALA | 2018, 2019, 2020 |
| CHEVROLET LOW CAB FORWARD 5500 | 2017 |
| CHEVROLET LOW CAB FORWARD 6500 | 2018 |
| CHEVROLET MALIBU | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET N300 | 2014 |
| CHEVROLET N300 | 2018 |
| CHEVROLET N300 MAX | 2017 |
| CHEVROLET S10 | 2018 |
| CHEVROLET SILVERADO 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 1500 | 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET SPARK | 2014, 2015, 2016 |
| CHEVROLET SPARK | 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET SPARK EV | 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET TAHOE | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET TRAILBLAZER | 2018 |
| CHEVROLET TRAILBLAZER | 2021, 2022 |
| CHEVROLET TRAVERSE | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET TRAX | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET VOLT | 2014, 2015, 2016, 2017, 2018, 2019 |
| GMC ACADIA | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| GMC CANYON | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| GMC HUMMER EV PICKUP | 2022 |
| GMC SAVANA | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| GMC SIERRA 1500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA DENALI | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TERRAIN | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| GMC TERRAIN NA | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| GMC YUKON XL | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2025225 | 2025-04-24. Engine |
|---|---|
| 25V274000 | 2025-04-24. ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL |
| 2022160 | 2022-03-31. Accessories |
| 21V497000 | 2021-07-01. EQUIPMENT:OTHER:LABELS |
| 21V496000 | 2021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 2021365 | 2021-06-10. Accessories |
| 21V440000 | 2021-06-10. EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND |
| 21V346000 | 2021-05-13. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE |
| 20V295000 | 2020-05-21. EQUIPMENT:OTHER:LABELS; TIRES |
| 2020165 | 2020-04-16. Accessories |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| N262576260 | 2026-10-15. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust leak at the catalytic converter inlet. Dealers are to replace the catalytic converter inlet clamp and to inspect the catalytic converter – replacing it if damage is observed. The repairs will be made at no charge to the customer. |
|---|---|
| N242484750-02 | 2026-09-01. Warranty extension. Special Coverage. Certain 2022 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Additionally, a message may be displayed indicating the vehicle’s available engine power is reduced. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after January 14, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to January 14, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the turbocharger as necessary. The repairs will be made at no charge to the customer. |
| N262552620 | 2026-05-11. Service campaign. Certain vehicles may have a condition that could cause the cylinder 2 glow plug to fail. If this failure occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 11, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 11, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the cylinder 2 glow plug as necessary. The repairs will be made at no charge to the customer. |
| N262548050 | 2026-04-24. Service bulletin. This message is to inform dealers that Special Coverage N262548050 is being temporarily suspended for the models above. Involved vehicles will be temporarily removed from IVH. Dealers will be notified when repairs can be resumed. We apologize for any inconvenience this situation may cause. |
| N262548050 | 2026-04-23. Service campaign. Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Dealers are to replace the Catalytic Converter as necessary. The repairs will be made at no charge to the customer. |
| N252494003-02 | 2026-01-21. Service campaign. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer. |
| 00-06-01-026R | 2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. |
| 25-NA-339 | 2025-11-12. Service bulletin. Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services. |
| N252508360 | 2025-11-03. Warranty extension. Special Coverage. Certain vehicles listed above may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Additionally, a message may be displayed indicating the vehicle’s available engine power is reduced. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 3, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 3, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the turbocharger as necessary. The repairs will be made at no charge to the customer. |
| 23-NA-170 | 2025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure. |