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Service bulletin 20NA028

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10205054
Published by NHTSA2021-12-20
Manufacturer's number20NA028
Manufacturer's date2021-08-27
NHTSA componentENGINE AND ENGINE COOLING:COOLING SYSTEM

NHTSA's summary

This service bulletin is to inform dealers that in extreme cold weather, a grille winter cover needs be added during PDI to avoid the customer returning with concerns related to charge air cooler icing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Cooling system

Vehicles listed
BUICK ENCORE GX2020, 2021, 2022
CHEVROLET TRAILBLAZER2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
21NA2572021-12-27. Service bulletin. This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set.
20NA1542020-09-28. Service bulletin. This Technical bulletin provides a procedure to correct a customer concern of a Flutter or Boom Noise around 1100 RPM.
20NA0282020-08-31. Service bulletin. This informational bulletin is to notify dealership personnel as well as providing the customer with the usage instructions from the owner manual, that in extreme cold weather (-18°C or less / 0°F or less), a grille winter cover needs be added during PDI to avoid the customer returning with concerns related to charge air cooler icing.