# Service bulletin 23\-036\-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10204383
- Published by NHTSA: 2021\-12\-13
- Manufacturer's number: 23\-036\-21
- Manufacturer's date: 2021\-11\-10
- NHTSA component: SEAT BELTS; VEHICLE SPEED CONTROL; BACK OVER PREVENTION; LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

## NHTSA's summary

Sliding Door Lock\(s\) Inoperative \- X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators \(if necessary\). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock\(s\) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. The doors can still be manually locked or unlocked.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204383-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204383-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Latches and locks, Seat belts, Throttle and cruise control, Backup camera

## Vehicles listed

- 2015 to 2016 CHRYSLER TOWN AND COUNTRY
- 2015 to 2017 DODGE CARAVAN

## Other bulletins for the same vehicles and component

- [S1408000384](/bulletins/10247948.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; LANE DEPARTURE. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [9003790](/bulletins/10224882.md), 2022-10-31, Service bulletin: BACK OVER PREVENTION. Valve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T. Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause \(gasket pinched, out of position, rolled, or cut\). Please call one of the individuals below before proceeding with the repair. Also, if possible take a picture and send it to the emails listed below. First: Scott Knaggs \- Cell \(313\) 363\-6937 scott.knaggs@facgroup.com Second: Joe Lovell \- Cell \(734\) 309\-6467 joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair.
- [9003756](/bulletins/10224681.md), 2022-10-24, Service bulletin: BACK OVER PREVENTION; AIR BAGS; STEERING; PARKING BRAKE; ELECTRICAL SYSTEM. Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection\-\-\> Check if the sensor is visually OK. \(all the pins are OK\) Check that the Connector is NOT loose \(Sensor must get a voltage from 9V to 16V\) 2. Functional Checks Rain\-\-\> Steering column switch is in auto mode \(sensor is active\) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased \(for example from level 0 to level 1\), as an acknowledgement a single wipe is seen. \(This is not a phantom wipe\) and this single wipe is not seen when the rain sensitivity is decreased \(from higher level to lower level\) Light\-\-\> Steering column switch is in auto mode \(sensor is active\) block the light coming on the sensor from outside of the vehicle \(use a opaque object\), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad \(PN 68224945AA\) instead of replacing the whole sensor.
- [55111275A](/bulletins/10221558.md), 2022-09-26, Service bulletin: AIR BAGS; BACK OVER PREVENTION. Sun Sensor Multi zone Auto Climate Control systems. Left and right outlet temperatures do not match when system is in "sync" . Occupants will experience being cold \( winter time\), on either passenger or driver side, even though the temperature setting is the same. Root cause: Suspect sun senors \( PN 55111274AA and 55111275AA\). THERE WILL BE NO DTC FOR THE SUN SENSOR active or stored. The issue is diagnosed by using an INCANDESCENT \(not LED\) shop lamp. Shine the shop lamp on the left side of the sensor, then on the right side of the sensor, while monitoring sensor output with STARSCAN. The reading should change from 0 \(or near zero\) to about 20 to 40. The important thing is that the left and right readings are the same, and that they change when the lamp is shone on it.
- [05182378A](/bulletins/10219726.md), 2022-09-15, Service bulletin: BACK OVER PREVENTION. 2016 JK WRANGLER wind noise or water leak coming from a void in the windshield sealer
- [2300916](/bulletins/10219703.md), 2022-09-15, Service bulletin: BACK OVER PREVENTION. The customer may describe an abnormal noise is heard when either the front left or right window is opened or closed.

JSON: [/v1/bulletins/10204383](/v1/bulletins/10204383)

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