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Service bulletin 23-035-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10204372
Published by NHTSA2021-12-13
Manufacturer's number23-035-21
Manufacturer's date2021-11-03
NHTSA componentUNKNOWN OR OTHER; STRUCTURE:BODY:ROOF AND PILLARS

NHTSA's summary

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
DODGE DURANGO2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
JEEP GRAND CHEROKEE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263922026-08-13. Structure
26V5280002026-08-13. STRUCTURE:BODY:HATCHBACK/LIFTGATE
20230902023-02-23. Structure
23V1150002023-02-23. STRUCTURE:BODY:HATCHBACK/LIFTGATE
20216632021-10-28. Structure
21V8420002021-10-28. STRUCTURE:BODY
20164682016-09-22. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1147212026-09-30. Service bulletin. APPLIQUE - FRONT DOOR
91009052026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009022026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91008592026-07-18. Service bulletin. Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
S2208000045 REV.D2026-07-02. Service bulletin. Backup Camera Poor Image Quality Inspection
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J2026-06-16. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S26230000402026-06-16. Service bulletin. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.