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Service bulletin S2119000004 Rev.

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10204359
Published by NHTSA2021-12-13
Manufacturer's numberS2119000004 Rev.
Manufacturer's date2021-11-30
NHTSA componentSTEERING; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; POWER TRAIN

NHTSA's summary

Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Fuel system, Steering, Transmission and driveline, Fuel tank

Trouble codes named

C2217

Vehicles listed
JEEP GRAND CHEROKEE2021
JEEP GRAND CHEROKEE 4XE2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S23190000022024-01-02. Service bulletin. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
S23190000022023-04-17. Service bulletin. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
21-003-232023-02-13. Service bulletin. Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.
ZE1 Combo Rev12023-02-13. Service bulletin. Customer Satisfaction Notification ZE1 Electric Vehicle Mode
ZE1 Combo2023-02-13. Service bulletin. Customer Satisfaction Notification ZE1 Electric Vehicle Mode
21-032-22 REV. B2023-01-17. Service bulletin. Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.
S22190000032023-01-09. Service bulletin. Calibrating Steering Angle Sensor (SAS) After Electric Power Steering (EPS) Replacement
08101222022-12-19. Service bulletin. Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. After exiting Flat Tow Mode by switching the transfer case out of neutral, but not perform an ignition cycle, the vehicle will have no power steering assist. Power steering will come back after an ignition cycle.
S22190000052022-12-12. Service bulletin. Dielectric Grease In Electric Power Steering (EPS) Connectors.
S22210000042022-12-12. Service bulletin. Harsh Shift During Transition From Electric Vehicle (EV) To Hybrid Engine Mode.