# Service bulletin S2108000015 Rev.

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10204357
- Published by NHTSA: 2021\-12\-13
- Manufacturer's number: S2108000015 Rev.
- Manufacturer's date: 2021\-11\-30
- NHTSA component: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Uconnect Box Requires Service Message

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204357-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204357-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2021 CHRYSLER PACIFICA
- 2021 DODGE DURANGO
- 2022 JEEP COMPASS
- 2021 JEEP GRAND CHEROKEE
- 2022 RAM 1500
- 2022 RAM 2500
- 2022 RAM 3500
- 2022 RAM 4500

## Recalls for the same vehicles and component

- [23V576000](/recalls/nhtsa/23V576000.md), 2023-08-14: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [23V058000](/recalls/nhtsa/23V058000.md), 2023-02-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [S2208000060](/bulletins/10251799.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE. Low Fuel Warning Indicator Stuck ON
- [S2308000128](/bulletins/10248894.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Day Night Mode Illumination on the Instrument Panel Cluster \(IPC\) and/or Radio Switches Frequently Under Low Lighting Conditions
- [S2308000054](/bulletins/10248874.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking \(AEB\) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
- [S2308000059](/bulletins/10248854.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. "Check Charge Cable" Message Appears on Cluster
- [0804023](/bulletins/10247981.md), 2024-01-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS; PARKING BRAKE; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
- [S2108000249](/bulletins/10247933.md), 2024-01-02, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable
- [S2308000105](/bulletins/10243174.md), 2023-10-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; LANE DEPARTURE; LANE DEPARTURE: WARNING; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Service Lane Departure and Service Highway Assist Warning Lamps Displayed on Cluster, Adaptive Cruise Control Inoperative
- [S2308000088](/bulletins/10242760.md), 2023-09-25, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster \(IPC\)
- [S2323000056](/bulletins/10242748.md), 2023-09-25, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Buzz Squeak Rattle \(BSR\) from the cowl or instrument panel area over bumps or turning.
- [S2308000081](/bulletins/10242735.md), 2023-09-25, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING:TURN SIGNAL. Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative

JSON: [/v1/bulletins/10204357](/v1/bulletins/10204357)

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