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Service bulletin S2108000015 Rev.

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10204357
Published by NHTSA2021-12-13
Manufacturer's numberS2108000015 Rev.
Manufacturer's date2021-11-30
NHTSA componentUNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Uconnect Box Requires Service Message

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
CHRYSLER PACIFICA2021
DODGE DURANGO2021
JEEP COMPASS2022
JEEP GRAND CHEROKEE2021
RAM 15002022
RAM 25002022
RAM 35002022
RAM 45002022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V5760002023-08-14. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
23V0580002023-02-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S22080000602024-03-18. Service bulletin. Low Fuel Warning Indicator Stuck ON
S23080001282024-01-16. Service bulletin. Day Night Mode Illumination on the Instrument Panel Cluster (IPC) and/or Radio Switches Frequently Under Low Lighting Conditions
S23080000542024-01-16. Service bulletin. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
S23080000592024-01-16. Service bulletin. "Check Charge Cable" Message Appears on Cluster
08040232024-01-02. Service bulletin. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
S21080002492024-01-02. Service bulletin. Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable
S23080001052023-10-02. Service bulletin. Service Lane Departure and Service Highway Assist Warning Lamps Displayed on Cluster, Adaptive Cruise Control Inoperative
S23080000882023-09-25. Service bulletin. Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
S23230000562023-09-25. Service bulletin. Buzz Squeak Rattle (BSR) from the cowl or instrument panel area over bumps or turning.
S23080000812023-09-25. Service bulletin. Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative