Service bulletin 9003730
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10204298 |
| Published by NHTSA | 2021-12-13 |
| Manufacturer's number | 9003730 |
| Manufacturer's date | 2021-11-03 |
| NHTSA component | POWER TRAIN |
NHTSA's summary
SI-eVT Transmission - Motor A gap, China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles built prior to Nov 28, 2019 had a 05192374AB level cooler. All subsequent Si-eVT versions have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose to service Nov 28, 2019 and prior VINs. China RU vehicles built prior to June 11, 2019 had a 05192374AB level cooler. All 68405320AC have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door. Production SI-eVTs have used motor "A" stators with 0.6 mm and 0.8 mm air gap. The PIM software must match the air gap. Mopar will now ship 68490840A* service SI-eVTs with a 0.8 mm air gap ONLY. Dealers are required to provide a VIN to the Star Center so the DNA of the VIN can be set to the 0.8 mm air gap software. In China, read the SI-eVT model number on the transmission ID tag or imprinted on the case. - all 05062509A*, B* have a 0.6 mm gap so use 68405320AC - all 05062509CA and later (0.8 mm gap) use 68490848AA
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Transmission and driveline
| CHRYSLER PACIFICA | 2017, 2018, 2019, 2020, 2021 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2018422 | 2018-08-09. Powertrain |
|---|---|
| 2018393 | 2018-07-27. Powertrain |
| 18V493000 | 2018-07-26. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT |
| 18V492000 | 2018-07-26. POWER TRAIN:AUTOMATIC TRANSMISSION |
| 2018323 | 2018-06-15. Powertrain |
| 17V482000 | 2017-07-28. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT |
| 2017301 | 2017-06-12. Powertrain |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 18-027-26 | 2026-03-05. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, SYMPTOM: a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● **P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation.** ● U0418-00 - Implausible Data Received From Brake System Control Module 1. ● P061A - Level 2 Torque Performance. Customers may also experience one or more of the following: ● **Engine Stop/Start (ESS) is inoperable.** ● Battery depletes. ● Rough shifting while driving. ● Driveline bumps and rumbles when lightly applying the accelerator pedal in traffic or at other low vehicle speeds such as parking lot maneuvers. ● Transmission hard upshifts, rough/bump during low gear 1-2 and 2-3 at 40-64 kph (25-40 mph). This bulletin involves reprogramming the PCM with the latest available software. |
|---|---|
| 109997 | 2026-02-12. Service bulletin. ACTUATOR - TRANSFER CASE |
| 21-014-26 | 2026-02-12. Service bulletin. Internal Transmission Wiring Connector Short And **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. ● P0A43-00 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45-00 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A-00 - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode.** statement, Claims Data tables, |
| 21-040-25 | 2025-10-08. Service bulletin. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance. |
| 21-025-25 REV. A | 2025-08-13. Service bulletin. Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves servicing the transmission. |
| S2523000050 | 2025-05-28. Service bulletin. Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints. |
| 21-025-25 | 2025-03-25. Service bulletin. "Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). REPAIR SUMMARY: **This bulletin involves servicing the transmission.**" |
| 104094 | 2025-03-24. Service bulletin. ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU) |
| 104093 | 2025-03-19. Warranty extension. D-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU) |
| 21-001-25 | 2025-01-14. Service bulletin. "Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM " |