# Service bulletin PIVI IP31

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10204159
- Published by NHTSA: 2021\-12\-07
- Manufacturer's number: PIVI IP31
- Manufacturer's date: 2021\-11\-16
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE \(IPC\) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR \(SOTA\) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204159-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10204159-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2021 to 2022 JAGUAR E\-PACE
- 2021 to 2022 JAGUAR F\-PACE
- 2021 to 2022 JAGUAR I\-PACE
- 2021 JAGUAR XE
- 2022 JAGUAR XE
- 2021 to 2022 JAGUAR XF
- 2020 to 2022 LAND ROVER DEFENDER
- 2021 to 2022 LAND ROVER DISCOVERY
- 2021 to 2022 LAND ROVER DISCOVERY SPORT
- 2021 to 2022 LAND ROVER RANGE ROVER EVOQUE
- 2021 to 2022 LAND ROVER RANGE ROVER VELAR

## Recalls for the same vehicles and component

- [26V599000](/recalls/nhtsa/26V599000.md), 2026-09-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- [26V248000](/recalls/nhtsa/26V248000.md), 2026-04-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- [26V067000](/recalls/nhtsa/26V067000.md), 2026-02-05: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [2024739](/recalls/tc/2024739.md), 2024-12-05: Accessories
- [23V709000](/recalls/nhtsa/23V709000.md), 2023-10-19: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V369000](/recalls/nhtsa/23V369000.md), 2023-05-25: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V030000](/recalls/nhtsa/23V030000.md), 2023-01-26: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE
- [22V581000](/recalls/nhtsa/22V581000.md), 2022-08-04: ELECTRICAL SYSTEM:ADAS
- [22V580000](/recalls/nhtsa/22V580000.md), 2022-08-04: EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG
- [21V584000](/recalls/nhtsa/21V584000.md), 2021-07-29: CHILD SEAT:VEHICLE LATCH ANCHOR; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## Other bulletins for the same vehicles and component

- [N861 Range Rover 15MAY26](/bulletins/11033423.md), 2026-06-04, Other: ELECTRICAL SYSTEM. 48V Mild Hybrid Electric Vehicle \(MHEV\) battery enters an offline state and no longer communicates or functions as intended.
- [N811 Discovery 15MAY26](/bulletins/11033422.md), 2026-06-04, Other: ELECTRICAL SYSTEM. Door Zone Module \- Quiescent Drain
- [N811 Defender 15MAY26](/bulletins/11033398.md), 2026-06-04, Other: ELECTRICAL SYSTEM. Door Zone Module \- Quiescent Drain
- [N811 Discovery 17APR26](/bulletins/11032422.md), 2026-05-07, Other: ELECTRICAL SYSTEM. Door Zone Module \- Quiescent Drain
- [N811 Defender 17APR26](/bulletins/11032421.md), 2026-05-07, Other: ELECTRICAL SYSTEM. Door Zone Module \- Quiescent Drain
- [N869 Range Rover 20MAR26](/bulletins/11031114.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Software Over The Air \(SOTA\) updates are failing to complete.
- [N869 DISCOVERY 20MAR26](/bulletins/11031113.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Software Over The Air \(SOTA\) updates are failing to complete.
- [N811 Defender 20MAR26](/bulletins/11031092.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Door Zone Module \- Quiescent Drain
- [H474 Jaguar 20MAR26](/bulletins/11031091.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Software Over The Air \(SOTA\) updates are failing to complete
- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

JSON: [/v1/bulletins/10204159](/v1/bulletins/10204159)

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