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Service bulletin PIVI IP31

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10204159
Published by NHTSA2021-12-07
Manufacturer's numberPIVI IP31
Manufacturer's date2021-11-16
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
JAGUAR E-PACE2021, 2022
JAGUAR F-PACE2021, 2022
JAGUAR I-PACE2021, 2022
JAGUAR XE2021
JAGUAR XE2022
JAGUAR XF2021, 2022
LAND ROVER DEFENDER2020, 2021, 2022
LAND ROVER DISCOVERY2021, 2022
LAND ROVER DISCOVERY SPORT2021, 2022
LAND ROVER RANGE ROVER EVOQUE2021, 2022
LAND ROVER RANGE ROVER VELAR2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5990002026-09-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
26V2480002026-04-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
26V0670002026-02-05. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20247392024-12-05. Accessories
23V7090002023-10-19. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V3690002023-05-25. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V0300002023-01-26. BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE
22V5810002022-08-04. ELECTRICAL SYSTEM:ADAS
22V5800002022-08-04. EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG
21V5840002021-07-29. CHILD SEAT:VEHICLE LATCH ANCHOR; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N861 Range Rover 15MAY262026-06-04. Other. 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
N811 Discovery 15MAY262026-06-04. Other. Door Zone Module - Quiescent Drain
N811 Defender 15MAY262026-06-04. Other. Door Zone Module - Quiescent Drain
N811 Discovery 17APR262026-05-07. Other. Door Zone Module - Quiescent Drain
N811 Defender 17APR262026-05-07. Other. Door Zone Module - Quiescent Drain
N869 Range Rover 20MAR262026-04-07. Other. Software Over The Air (SOTA) updates are failing to complete.
N869 DISCOVERY 20MAR262026-04-07. Other. Software Over The Air (SOTA) updates are failing to complete.
N811 Defender 20MAR262026-04-07. Other. Door Zone Module - Quiescent Drain
H474 Jaguar 20MAR262026-04-07. Other. Software Over The Air (SOTA) updates are failing to complete
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.